Operations and Systems Coordinator

Overview

Leeds Beckett University is seeking an organised and proactive R&E Operations and Systems Coordinator to join our Research and Enterprise Services team. This pivotal role supports the operational delivery of research and knowledge exchange activities, ensuring our systems, processes, and service functions are aligned to institutional goals and compliance requirements.

The R&E Operations and Systems Coordinator will support the effective planning and delivery of research and enterprise services, ensuring robust risk management, compliance, and continuous improvement. The role involves overseeing the daily operation of research support systems, managing data integrity and security, and producing management information to inform decision-making. The post holder will foster collaborative relationships across academic, professional, and external partners, champion best practice in data management and customer service, and represent the service in university-wide and external networks.

The Person

We’re looking for someone educated to degree level or who has substantial experience in research and knowledge exchange within higher education, with a strong background in operations or service support. You’ll be based within our Funding Support team but will regularly work with colleagues across Research & Enterprise, including senior stakeholders.

The role requires excellent planning, organisational, and problem-solving abilities, effective communication with diverse audiences, and the capacity to work both independently and collaboratively. A commitment to continuous improvement, innovation, and inclusive service delivery, alongside a creative approach to enhancing stakeholder experience, is also vital. You will need to be adaptable and able to manage multiple requests from different departments.

An understanding of research support infrastructure and compliance is essential, plus experience in data analysis, workflow coordination, including the use of databases and spreadsheets.

Responsibilities

• Oversee the daily operation of research support systems, ensuring data integrity and security.
• Produce management information to inform decision-making and support planning.
• Foster collaborative relationships across academic, professional, and external partners.
• Champion best practice in data management and customer service.
• Represent the service in university-wide and external networks.

Qualifications

• Degree or substantial experience in research and knowledge exchange within higher education, with a strong background in operations or service support.
• Based in the Funding Support team with regular collaboration across Research & Enterprise and senior stakeholders.
• Excellent planning, organisational, and problem-solving abilities.
• Effective communication with diverse audiences; able to work independently and collaboratively.
• Commitment to continuous improvement, innovation, and inclusive service delivery; creative in enhancing stakeholder experience.
• Adaptable and able to manage multiple requests from different departments.
• Understanding of research support infrastructure and compliance; experience in data analysis and workflow coordination, including databases and spreadsheets.

Contact for informal discussion

To arrange an informal discussion about this post, please contact George Lancaster at G.Lancaster@leedsbeckett.ac.uk.

Closing date Sunday 30th November 2025 (2359)

Working here means you’ll also have access to a wide range of benefits including our generous pension schemes, excellent holiday entitlements, flexible working, reduced study fees, subsidised fitness facilities and a lot more.

We welcome applications from all individuals and particularly from black and minority ethnic candidates as members of these groups are currently under-represented at this level of post. All appointments will be based on merit.

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