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- Tasks: Provide proactive advice and support to students and staff in a friendly environment.
- Company: Leading higher education institution in Leeds with a focus on student success.
- Benefits: Pension schemes, holiday entitlements, and a supportive work culture.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Customer service experience and excellent communication skills required.
- Other info: Fixed hours from Monday to Friday across two campuses.
The predicted salary is between 28800 - 43200 £ per year.
A leading higher education institution in Leeds is seeking a friendly and enthusiastic individual to join the Student Services Centres. The successful candidate will provide proactive advice and administrative support to students and staff.
Key requirements include:
- Experience in customer service
- Excellent communication skills
- A passion for continuous improvement
This role requires onsite working at two campuses with fixed hours from Monday to Friday. We offer a range of benefits including pension schemes and holiday entitlements.
Student Services Advisor (Campus Support) in Leeds employer: Leeds Beckett University
Contact Detail:
Leeds Beckett University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services Advisor (Campus Support) in Leeds
✨Tip Number 1
Get to know the institution! Research the university's values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing support, make sure you can clearly articulate your thoughts. Try mock interviews with friends or use online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend campus events. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer.
✨Tip Number 4
Apply through our website! We want to see your application directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Student Services Advisor (Campus Support) in Leeds
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for helping students shine through. We want to see that you're genuinely excited about the role and how you can contribute to our friendly environment.
Tailor Your Experience: Make sure to highlight your customer service experience in your application. We’re looking for someone who can connect with students and staff, so share specific examples of how you've done this in the past.
Communicate Clearly: Excellent communication skills are key for this role. Keep your application clear and concise, and don’t forget to proofread! We appreciate well-structured applications that reflect your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy and ready to embrace our digital tools!
How to prepare for a job interview at Leeds Beckett University
✨Know Your Stuff
Before the interview, make sure you understand the role of a Student Services Advisor. Familiarise yourself with the key responsibilities and think about how your previous customer service experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Enthusiasm
This role is all about being friendly and enthusiastic, so let that shine through during your interview. Share examples of how you've positively impacted students or customers in the past. A genuine passion for helping others will set you apart from other candidates.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, opportunities for continuous improvement within the role, or how success is measured. This shows that you're proactive and engaged, which is exactly what they’re looking for.
✨Dress the Part
Even though it’s a friendly environment, first impressions matter. Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can boost your confidence and help you feel more prepared for the interview.
