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For Companies At a Glance
- Tasks: Provide expert IT and AV support while working on exciting projects.
- Company: A modern UK university with a dynamic IT department.
- Benefits: Competitive salary, flexible hours, and a range of benefits.
- Why this job: Join a vibrant team and enhance your tech skills in a supportive environment.
- Qualifications: Proven technical support experience and strong communication skills.
- Other info: Great opportunity for career growth in a collaborative setting.
The predicted salary is between 30378 - 34610 £ per year.
A modern university in the UK is looking for an experienced Service Desk Analyst to join their dynamic IT department. This role involves providing expert IT and AV technical support, working on various projects, and ensuring excellent customer service.
The ideal candidate will have proven technical support experience within an enterprise environment and strong communication skills.
They offer a competitive salary range of £30,378 to £34,610 along with a range of benefits.
IT & AV Service Desk Specialist | Flexible Hours in Leeds employer: Leeds Beckett University
Contact Detail:
Leeds Beckett University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & AV Service Desk Specialist | Flexible Hours in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the IT department of the university. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare a mini portfolio showcasing your past projects and technical support experiences. This will help us stand out during interviews and demonstrate our expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine our answers, especially focusing on customer service scenarios relevant to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight how we fit the role perfectly.
We think you need these skills to ace IT & AV Service Desk Specialist | Flexible Hours in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT and AV support. We want to see how your skills match the job description, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our dynamic IT department. Share specific examples of your past experiences that demonstrate your customer service skills and technical expertise.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Leeds Beckett University
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to IT and AV support. Be prepared to discuss specific tools and technologies you've worked with, as well as any troubleshooting techniques you’ve mastered. This will show that you’re not just familiar with the basics but can handle complex issues.
✨Showcase Your Customer Service Skills
Since this role emphasises excellent customer service, think of examples where you’ve gone above and beyond for a user. Prepare to share stories that highlight your communication skills and how you’ve resolved conflicts or difficult situations in the past.
✨Research the University’s IT Environment
Take some time to learn about the university's IT infrastructure and any recent projects they’ve undertaken. This will not only help you understand their needs better but also allow you to ask insightful questions during the interview, demonstrating your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Practice articulating your thought process when tackling common IT issues, as this will showcase your analytical skills and ability to work under pressure.
