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- Tasks: Support students and staff in accessing essential learning resources and data.
- Company: Join a dynamic university team focused on enhancing educational access.
- Benefits: Enjoy flexible working, generous holidays, and reduced study fees.
- Why this job: Make a real difference in education while developing your skills.
- Qualifications: Enthusiastic self-starter with strong customer service and problem-solving skills.
- Other info: Opportunities for both part-time and full-time roles with hybrid working options.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for Information Resources Officers to join our new Resources and Discovery Team. The Team ensure that students, researchers and staff have the teaching, learning and research content they need. This role offers a unique opportunity to work across all aspects of learning resources (digital and print books, journals, databases, reading lists) and the systems students use to access them. Resource acquisition, data usage and user support are all key elements of the role.
Responsibilities
- Contribute to resource acquisition, data usage and user support as key elements of the role.
- Support students, researchers and staff in accessing teaching, learning and research content across digital and print resources.
Qualifications / Skills
- Enthusiastic self-starter who can work independently and collaboratively as part of a team.
- Positive attitude with problem-solving, time management and prioritisation skills.
- Excellent customer service skills and high attention to detail.
- Previous relevant experience is useful; a comprehensive induction and training programme will be provided.
Working Arrangements
The role holder will work at both Headingley and City Campuses, and this role is suitable for a mixture of on-campus and hybrid working. Working arrangements are dependent on the job role, team and University requirements and will be discussed with candidates at interview.
Contract and Hours
1 x Part-time role (0.7 FTE, Permanent) and 1 x Full-time role (Fixed term maternity cover for approximately 12 months).
Additional Information
To arrange an informal discussion about this post, please contact Eric Jackson at E.Jackson@leedsbeckett.ac.uk or Julie Cleverley at J.Cleverley@leedsbeckett.ac.uk. Closing date: Thursday 19 February 2026 (23:59). Working here means you’ll also have access to a wide range of benefits including our generous pension schemes, excellent holiday entitlements, flexible working, reduced study fees, subsidised fitness facilities and a lot more. We welcome applications from all individuals and particularly from black and minority ethnic candidates as members of these groups are currently under-represented at this level of post. All appointments will be based on merit.
Information Resources Officer (1x Part-time, 1 x Full-time) in Leeds employer: Leeds Beckett University
Contact Detail:
Leeds Beckett University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Resources Officer (1x Part-time, 1 x Full-time) in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former Information Resources Officers on LinkedIn or through your university connections. A friendly chat can give you insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the latest trends in digital and print resources. Show us that you're not just passionate but also knowledgeable about what’s happening in the field. We love candidates who are proactive!
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to support students or staff. Role-playing these situations can help you feel more confident and ready to impress us during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team. Get your application in before the deadline!
We think you need these skills to ace Information Resources Officer (1x Part-time, 1 x Full-time) in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Information Resources Officer. We want to see how you can contribute to resource acquisition and user support, so don’t hold back!
Show Your Enthusiasm: We’re looking for enthusiastic self-starters! In your written application, let your passion for supporting students and researchers shine through. A positive attitude goes a long way in making a great first impression.
Highlight Relevant Experience: Even if you don’t have direct experience, think about transferable skills that relate to the role. Whether it’s customer service or problem-solving, we want to know how your background can help us in the Resources and Discovery Team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our team there.
How to prepare for a job interview at Leeds Beckett University
✨Know Your Resources
Familiarise yourself with the types of resources you'll be working with, such as digital and print books, journals, and databases. Understanding how these resources support teaching and research will show your enthusiasm and readiness for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you helped someone access information or solved a problem. This will demonstrate your ability to support students and staff effectively.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced and how you overcame them. This is particularly important for this role, as problem-solving is a key element. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Questions
Prepare thoughtful questions about the team, the role, and the working arrangements. This shows your interest in the position and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers!
