At a Glance
- Tasks: Support a large-scale device replacement programme and ensure smooth transitions for users.
- Company: Join a people-first team at Leeds Beckett University, focused on innovative tech solutions.
- Benefits: Enjoy flexible working, generous holidays, and access to fitness facilities.
- Other info: This is a 12-month fixed term contract with excellent career development opportunities.
- Why this job: Make a real impact by enhancing the university's tech environment and supporting staff.
- Qualifications: Experience in IT support and strong troubleshooting skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Within Digital Services, we underpin the mission-critical activities of the University to deliver teaching, learning, research and professional services by developing innovative and agile technology solutions. We aspire to be a trusted partner within the University, helping to make the right decisions to enable the University to compete in the Digital Age. We don’t just ‘do the technology’, it’s how we do it we’re aligned to the University’s values and we’re a people-first team. Relationships and partnerships are vital to our success, and we are continuing to deliver key initiatives to ensure our services remain secure, modern and fit for the future.
We are seeking to appoint an End User Device Specialist (12-month fixed term contract) to support the delivery of a large-scale device replacement programme across the University. This role will sit within the Digital Services Support Services team (Second Line IT Support) and will focus on the deployment of new Windows devices and the removal of legacy IT equipment across both campuses.
Responsibilities
- Coordinate directly with staff to plan and deliver device replacements, ensuring a smooth transition with minimal disruption.
- Gather user requirements, build and configure devices using standard deployment tools, and physically install equipment to a high standard.
- Safely decommission legacy devices in line with university policies.
- Work within an established project plan, managing a defined stream of activity and collaborating with colleagues across Digital Services.
- Demonstrate strong organisational skills, attention to detail, and a commitment to excellent customer service.
Requirements / Qualifications
- Experience of working within an IT support environment is essential.
- Strong troubleshooting skills and experience installing and configuring end-user devices.
- Experience of large-scale Windows deployments using tools such as Microsoft Configuration Manager and other enterprise deployment technologies would be advantageous.
Contract, eligibility and benefits
- 12-month fixed term contract.
- Closing Date: Thursday 16th July 2026 (2359).
- Please note: due to minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship for new applicants to the Skilled Worker visa route. You must have the right to work in the UK to apply for this vacancy.
Working here means you’ll have access to a wide range of benefits including:
- Generous pension schemes
- Excellent holiday entitlements
- Flexible working
- Reduced study fees
- Subsidised fitness facilities
- And more.
Equality and inclusion
We welcome applications from all individuals and particularly from Black and Minority Ethnic candidates as members of these groups are currently under-represented at this level of post. Leeds Beckett University is a Disability Confident Employer. Disabled candidates who demonstrate all essential criteria within the Person Specification will be invited to an interview.
End User Device Specialist (Fixed term 12 months) in Leeds employer: Leeds Beckett University
Leeds Beckett University is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation among its staff. With a strong focus on employee growth, the university provides ample opportunities for professional development, alongside generous benefits such as flexible working arrangements and a robust pension scheme. Located in the heart of Leeds, this role not only allows you to make a meaningful impact on students' lives but also to thrive in a supportive and dynamic environment.
