Unit Manager

Are you passionate about making a real difference to the lives of families in Leeds? Leeds Baby Bank is looking for a new Unit Manager and would love to hear from you! This is an exciting opportunity to join a fast-growing charity dedicated to ensuring all children can thrive and develop as they should. At Leeds Baby Bank we provide essential baby equipment to families in crisis using a referral service through a health or social care professional.  Some of the items we provide are pre-loved by other families, helping to reduce landfill and promote a more sustainable city. We are passionate about building community and have an active regular team of volunteers. About the role The Unit Manager is central to the charity's day-to-day running. You will coordinate and support volunteers while undertaking key operational tasks and work closely with various stakeholders, referral partners, and beneficiaries. The ideal candidate will have experience managing a volunteer team and have excellent customer service and communication skills. Please note this post is a job share   Main duties and responsibilities In this key role, you will be responsible for ensuring the smooth running of the Leeds Baby Bank Unit. As Unit Manager you will be in charge of the day-to-day activity of the unit ensuring we provide an excellent service to beneficiaries and referral partners. Responsibility for managing volunteers including recruitment, induction & training and ongoing development and support of volunteers. Arrange volunteer expenses and rotas To ensure excellent customer service is provided to beneficiaries and referral partners Updating and managing referrals through our database and online portal Coordinate and assist with unpacking deliveries into the Unit. Ensuring stock is safely stored in the correct locations and the inventory is updated. Along with the Charity Manager, ensuring health and safety guidelines are followed in the Unit Follow all security procedures, ensuring a high level of security is followed in the Unit at all times With the Charity Manager, ensure Leeds Baby Bank follows GDPR at all times, especially in relation to the storing of beneficiary information Creating content for social media where possible   Hours: 19 hours per week This role is permanent and is a job share. The hours for this role are currently: Wednesday midday – 4pm, Thursday 8am – 4pm Friday 8am – 3pm. Salary:  £27,944 full-time equivalent- £14.33 per hour. Location: Leeds Baby Bank, St John’s Centre, Leeds. Moving to a new location near Armley Gyratory in 2025. Closing date to apply: Monday 27 January 2025 at 9 am. Interviews: Friday 7 February 2025 Please note: this role is subject to a DBS check