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- Tasks: Lead a housekeeping team, ensuring cleanliness and high standards in a vibrant student residence.
- Company: Lee Abbey London, a welcoming community for international students in Kensington.
- Benefits: Salary of ÂŁ15,984 plus accommodation, meals, and utilities worth ÂŁ30,000pa.
- Why this job: Join a supportive Christian community while making a difference in students' lives.
- Qualifications: Supervisory experience, strong communication skills, and a passion for hospitality.
- Other info: Live-in role with opportunities for personal and spiritual growth.
The predicted salary is between 15000 - 21000 ÂŁ per year.
Lee Abbey London is a residence for international students in Kensington, London – staffed by a residential community of Christians who live a daily lifestyle of worship, prayer and service while \”communicating Christ through relationships\”. Lee Abbey London is an acknowledged Church of England community and is part of the wider Lee Abbey Movement.
Salary: ÂŁ15,984 plus accommodation, meals and utilities (equivalent value of ÂŁ30,000pa).
Role Description
This is a full-time, live-in role. The Housekeeping Manager will be responsible for overseeing the daily operations of the housekeeping team, including managing laundry services, coordinating with other departments, and ensuring rooms and public areas are clean and well-maintained. The role involves supervising and training housekeeping staff, managing schedules, and ensuring adherence to health and safety standards. Additionally, the Housekeeping Manager will handle customer service inquiries related to housekeeping and report any maintenance issues. All managers provide mentoring, spiritual and pastoral support to members of their team.
This role includes membership of the Lee Abbey London Christian community. It is therefore a genuine occupational requirement that applicants must be Christian able to demonstrate active involvement in a local church.
Qualifications
Proven Supervisory Skills and experience in training and managing teams
Knowledge and experience of Health and Safety practices
Strong Customer Service and Communication skills
Experience in training and onboarding new staff
Attention to detail and ability to maintain high standards of cleanliness
Ability to work independently and manage time effectively
A background in hospitality or similar industry is advantageous
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Housekeeping Manager (live-in) employer: Lee Abbey International Students' Club (Lee Abbey London)
Contact Detail:
Lee Abbey International Students' Club (Lee Abbey London) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager (live-in)
✨Tip Number 1
Get to know the community! Before your interview, spend some time learning about Lee Abbey London and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Show off your leadership skills! When discussing your experience, highlight specific examples of how you've successfully managed teams and maintained high standards. We want to see how you can bring your expertise to the housekeeping role.
✨Tip Number 3
Be ready to chat about customer service! Since you'll be handling inquiries related to housekeeping, prepare to share your best customer service stories. This will demonstrate your ability to handle various situations with grace and professionalism.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're proactive and serious about joining the Lee Abbey London community.
We think you need these skills to ace Housekeeping Manager (live-in)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality and community shine through. We want to see how your values align with our mission at Lee Abbey London, so don’t hold back on sharing your experiences that reflect this.
Tailor Your CV: Make sure your CV is tailored specifically for the Housekeeping Manager role. Highlight your supervisory skills and any relevant experience in training and managing teams, as these are key aspects of the job we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our community.
How to prepare for a job interview at Lee Abbey International Students' Club (Lee Abbey London)
✨Know the Community
Before your interview, take some time to understand the values and mission of Lee Abbey London. Familiarise yourself with their Christian community lifestyle and how it influences their operations. This will help you connect your personal beliefs and experiences to the role, showing that you're a good fit.
✨Showcase Your Supervisory Skills
Be ready to discuss your previous experience in managing teams. Prepare specific examples of how you've trained staff, handled conflicts, or improved team performance. Highlighting your leadership style and how it aligns with the supportive environment at Lee Abbey will make a strong impression.
✨Emphasise Customer Service
Since the role involves handling customer service inquiries, think of instances where you've gone above and beyond for guests or clients. Share stories that demonstrate your communication skills and ability to resolve issues effectively, as this is crucial in maintaining the high standards expected in a hospitality setting.
✨Prepare for Health and Safety Questions
Given the importance of health and safety in this role, brush up on relevant practices and regulations. Be prepared to discuss how you've implemented these in past roles, ensuring cleanliness and safety standards were met. This shows your commitment to maintaining a safe environment for both staff and residents.