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- Tasks: Lead a team to keep our student residence sparkling and welcoming.
- Company: Lee Abbey London, a vibrant Christian community in Kensington.
- Benefits: Live-in accommodation, meals, utilities, and a competitive salary.
- Why this job: Make a difference in students' lives while growing in a supportive community.
- Qualifications: Strong leadership skills and a passion for cleanliness and service.
- Other info: Join a unique community focused on faith, service, and personal growth.
The predicted salary is between 15984 - 21000 ÂŁ per year.
Lee Abbey London is a residence for international students in Kensington, London – staffed by a residential community of Christians who live a daily lifestyle of worship, prayer and service while \”communicating Christ through relationships\”. Lee Abbey London is an acknowledged Church of England community and is part of the wider Lee Abbey Movement.
Salary: ÂŁ15,984 plus accommodation, meals and utilities (equivalent value of ÂŁ30,000pa).
Role Description
This is a full-time, live-in role. The Housekeeping Manager will be responsible for overseeing the daily operations of the housekeeping team, including managing laundry services, coordinating with other departments, and ensuring rooms and public areas are clean and well-maintained. The role involves supervising and training housekeeping staff, managing schedules, and ensuring adherence to health and safety standards. Additionally, the Housekeeping Manager will handle customer service inquiries related to housekeeping and report any maintenance issues. All managers provide mentoring, spiritual and pastoral support to members of their team.
This role includes membership of the Lee Abbey London Christian community. It is therefore a genuine occupational requirement that applicants must be Christian able to demonstrate active involvement in a local church.
Qualifications
- Proven Supervisory Skills and experience in training and managing teams
- Knowledge and experience of Health and Safety practices
- Strong Customer Service and Communication skills
- Experience in training and onboarding new staff
- Attention to detail and ability to maintain high standards of cleanliness
- Ability to work independently and manage time effectively
- A background in hospitality or similar industry is advantageous
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Housekeeping Manager (live-in) employer: Lee Abbey International Students' Club (Lee Abbey London)
Contact Detail:
Lee Abbey International Students' Club (Lee Abbey London) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager (live-in)
✨Tip Number 1
Get to know the community! Since Lee Abbey is all about relationships, take some time to understand their values and culture. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Show off your supervisory skills! When you get the chance to chat with the hiring team, share specific examples of how you've successfully managed teams in the past. Highlight your experience in training staff and maintaining high standards – it’s what they’re looking for!
✨Tip Number 3
Be ready to discuss health and safety practices. Since this role involves ensuring cleanliness and safety, brush up on relevant regulations and be prepared to talk about how you’ve implemented these in previous roles. It’ll show you’re serious about the job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Lee Abbey community. Let’s get you that interview!
We think you need these skills to ace Housekeeping Manager (live-in)
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us see your enthusiasm for the hospitality industry. Share any relevant experiences that highlight your love for maintaining high standards and ensuring guest satisfaction.
Highlight Your Supervisory Skills: Make sure to emphasise your experience in managing teams. We want to know how you've successfully trained and supervised staff in the past, so include specific examples that showcase your leadership abilities.
Demonstrate Your Attention to Detail: In a role like this, attention to detail is key! Use your application to illustrate how you ensure cleanliness and organisation in your previous roles. Mention any systems or processes you've implemented to maintain high standards.
Connect with Our Values: Since we're part of a Christian community, it’s important to express your alignment with our values. Share your involvement in your local church and how it shapes your approach to service and teamwork. Don’t forget to apply through our website!
How to prepare for a job interview at Lee Abbey International Students' Club (Lee Abbey London)
✨Know the Community
Before your interview, take some time to understand the values and mission of Lee Abbey London. Familiarise yourself with their Christian community lifestyle and how it influences their work environment. This will help you connect your personal beliefs and experiences to the role.
✨Showcase Your Supervisory Skills
Be prepared to discuss specific examples of how you've successfully managed teams in the past. Highlight your experience in training staff and maintaining high standards of cleanliness. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service
As a Housekeeping Manager, you'll need strong customer service skills. Think of instances where you've gone above and beyond for guests or resolved complaints effectively. Share these stories during your interview to demonstrate your commitment to excellent service.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, the training process for new staff, or how the community supports its members. It shows your genuine interest in the role and the organisation.