Ledgy in London is seeking a Senior Customer Success professional to own day-to-day public operations, including payments and settlements, and to manage the public customer book's net revenue retention. You will guide customers through IPOs and liaise with broker and nominee partners to support equity events.
The role reports to the Head of Customer Success and requires 4+ years in public share plans, with CEP/ICSA as a plus.
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Public Markets Customer Success & Operations Lead employer: Ledgy
Ledgy is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the flexibility of hybrid and remote work options across the UK and Europe. With a strong focus on professional development, you will have ample opportunities to grow your skills while working on innovative AI-powered solutions in the fast-paced fintech sector. Join us to be part of a team that values responsible practices and encourages collaboration in shaping the future of compensation and savings platforms.