At a Glance
- Tasks: Be the go-to person for solving customer issues and improving support workflows.
- Company: Ledgy, a dynamic tech company based in London.
- Benefits: Flexible hours, remote work, and a comprehensive benefits package.
- Other info: Enjoy a hybrid role that offers flexibility and growth opportunities.
- Why this job: Join a team where your problem-solving skills make a real difference.
- Qualifications: 2-4 years in technical support or customer success, with strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Ledgy, based in London, is seeking a Technical Support Specialist who will be the crucial link between customers and product teams. The role involves taking ownership of complex customer issues, reproducing bugs, and enhancing support workflows.
The ideal candidate has 2–4 years in technical support or customer success, particularly within SaaS, possesses excellent communication skills, and is comfortable with APIs and integrations. This hybrid position offers flexibility and a comprehensive benefits package.
Product Support Specialist — Flexible Hours & Remote Work employer: Ledgy
Ledgy is an exceptional employer that values flexibility and work-life balance, offering remote work options for the Product Support Specialist role. With a strong focus on employee growth and development, Ledgy fosters a collaborative work culture where team members are encouraged to take ownership of their projects and contribute to innovative solutions. The comprehensive benefits package further enhances the appeal of working in London, making it a rewarding environment for those seeking meaningful employment in the tech industry.
