At a Glance
- Tasks: Be the go-to person for solving customer issues and improving support workflows.
- Company: Ledgy, a dynamic tech company based in London.
- Benefits: Flexible hours, remote work, and a comprehensive benefits package.
- Other info: Enjoy a hybrid role that offers flexibility and growth opportunities.
- Why this job: Join a team where your problem-solving skills make a real difference.
- Qualifications: 2-4 years in technical support or customer success, with strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Ledgy, based in London, is seeking a Technical Support Specialist who will be the crucial link between customers and product teams. The role involves taking ownership of complex customer issues, reproducing bugs, and enhancing support workflows.
The ideal candidate has 2–4 years in technical support or customer success, particularly within SaaS, possesses excellent communication skills, and is comfortable with APIs and integrations. This hybrid position offers flexibility and a comprehensive benefits package.
Product Support Specialist — Flexible Hours & Remote Work employer: Ledgy
At Ledgy, we pride ourselves on fostering a dynamic and inclusive work environment that champions flexibility and professional growth. As a General Legal Counsel, you will be part of a diverse team in London, where we offer competitive salaries, generous vacation days, and a commitment to your development through a dedicated learning budget. Join us in our mission to empower entrepreneurship across Europe while enjoying the unique advantages of a tech-driven company that values transparency, ambition, and impact.
