Engineering Manager - E commerce in London

About Ledger
We are a team of experts pushing the limits of what is possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant, and our team moves forward as one, with a culture of problem‐solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self‐custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.

At Ledger, we are proud to be the global platform for digital assets and Web3, with over 20% of the world's crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 million units already sold in 200 countries.

The team
You will be joining our core web engineering team, which is responsible for everything you see on ledger.com. They own the end‐to‐end customer experience and work on various systems on the e‐commerce platform. To support our continued growth, we are hiring an Engineering Manager to join the E commerce business unit. You will work directly with the Engineering Director and lead a high‐performing team to deliver core features across our top websites. This is a hands‐on leadership role where you will shape the product experience millions of users rely on every day.

What you will be doing

• Management
  • Lead your team and meet regularly with your direct reports to provide frequent feedback on their work.
  • Drive recruitments, performance assessments, trainings and career development for your team.
  • Help individuals set goals and improve their practices, to ensure employee growth and meet retention goals.
• Tech
  • Drive projects from end‐to‐end, implementing best‐in‐class engineering practices.
  • Participate in the sprint delivery, monitor Tech's metrics, and be accountable for the quality of deliverables.
  • Consistently come up with innovative solutions integrating and encourage innovative thinking from others.
• Delivery
  • Collaborate closely with Delivery Managers, Product Owners and Designers to assess feasibility, provide technical recommendations, and help estimate and plan.
  • Delegate effectively, ensuring tasks are completed as specified without micromanaging.
  • Communicate clearly on expectations and ensure practices are followed to meet Ledger's quality bar.
• Leadership & Communication
  • Embrace a positive "can do" attitude, and be a model for others.
  • Be proactive in your communication and be a well‐identified link with other teams.
  • Track progress/risks/issues and communicate them to the appropriate stakeholders.

Success Here Means

• Feature enablement over architecture - Getting things done by creatively integrating third parties, not reinventing wheels.
• Business results over technical novelty - Supporting improving SEO rankings, page performance, conversion rates, fast feature experimentations.
• Brand stewardship - Every decision must preserve Ledger's premium brand and user trust. As a security company, even simple implementations need security rigour.
• Strong pragmatism - comfortable choosing simple tech that works.

Our tech
Core: Vercel, Next.js (Shop), Shopify (E‐commerce backend), Contentful (CMS)
Secondary: AWS, Kubernetes, Postgres

What we are looking for

• 5+ years contributing to enterprise-level codebases.
• Excited by outcomes rather than tech novelty; able to ship reliable value with simple tech.
• Strong code quality focus: writing performant, secure, maintainable code using practices like DDD, Clean Code, TDD, and pairing; championing best practices through reviews.
• Teaching and mentoring mindset – constantly levelling up the team.
• Great communication skills – translating technical concepts for non-technical people and presenting at demos.
• Data‐driven decision making.
• Experience with agile delivery, CI/CD, and feature planning/forecasting.

At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:

• Flexible work options – Our hybrid policy allows employees to work from home up to 3 times per week.
• Health & Wellness support – Health and Life Insurance.
• Financial growth opportunities – Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
• Commuter allowance – Ledger offers a commuter allowance to contribute to your preferred means of transportation.
• Learning & Development – A comprehensive suite of training solutions providing a personalised learning experience for every employee.

For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We are committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we will do our best to support you.