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- Tasks: Be the friendly face that welcomes visitors and supports their experience.
- Company: Join LED Community Leisure, a charitable trust focused on community wellbeing.
- Benefits: Enjoy staff perks, discounts, and opportunities for personal development.
- Other info: Work in a supportive team with excellent career growth potential.
- Why this job: Make a positive impact in your local community while gaining valuable experience.
- Qualifications: Friendly attitude and commitment to great customer service are key.
The predicted salary is between 10 - 12 £ per hour.
Join LED where community, wellbeing and opportunity come together. Are you friendly, enthusiastic and passionate about helping people feel welcome? Do you enjoy being the first point of contact and making a positive difference in your local community? If so, we'd love to hear from you.
LED Community Leisure is looking for a Front of House Team Member to join our welcoming team at Ottery St Mary Leisure Centre. This is a customer-focused role where no two days are the same, and where your approach can really shape someone's experience.
As a Front of House Team Member, you'll be the friendly face that greets members and visitors as they arrive. You'll help people feel confident and supported, whether they're visiting for the first time or are one of our regulars. You'll handle bookings and memberships, respond to questions and enquiries, and support the smooth day-to-day running of the centre. You'll also help maintain a clean, welcoming environment and provide first aid cover when required. There will be times when you're working independently, so confidence and reliability are important.
You enjoy working with people and take pride in delivering great customer service. You're approachable, friendly and communicate clearly, even when things are busy. You're happy working in a customer-facing role, comfortable using IT systems, and confident dealing with questions or issues as they arise. You bring a positive, proactive attitude, enjoy being part of a team, and are always willing to help find solutions. Experience in a similar role is helpful, but what matters most is your attitude, enthusiasm and commitment to helping others.
At LED, our people really matter. You'll be part of a supportive, inclusive team in a community-focused environment where the work you do genuinely makes a difference to local health and wellbeing. We'll support your development with training, learning opportunities and the chance to grow your career within the organisation.
At LED Group, we're a community-focused charitable trust with a clear mission: to help people feel better and get more out of life. Our values Care, Collaborate, Excel and Trust guide everything we do, from how we support our teams to how we serve our communities.
- Employee Assistance Programme & wellbeing support
- Staff perks & discount schemes
- Free Bowling & Soft Play for your household
- 20% discount on food & drink at our hospitality sites
Casual Front of House in Ottery St Mary employer: LED Leisure
Contact Detail:
LED Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Front of House in Ottery St Mary
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of research on LED Community Leisure. Understand their mission and values, and think about how your own experiences align with their community-focused approach.
✨Tip Number 2
Practice your people skills! Since this role is all about making others feel welcome, consider doing mock interviews with friends or family. Focus on showcasing your friendly and approachable nature, as well as your ability to handle questions confidently.
✨Tip Number 3
Be ready to share your stories! Think of specific examples from your past experiences where you've delivered great customer service or solved problems. This will help you stand out and show that you're genuinely passionate about helping others.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly through the LED Community Leisure site. It shows you're serious about joining our team and helps us keep track of your application easily.
We think you need these skills to ace Casual Front of House in Ottery St Mary
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping others and being part of the community.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Front of House role. Mention any relevant customer service experience and how you can contribute to our welcoming environment.
Show Your Passion: We love seeing candidates who are genuinely passionate about making a difference in their local community. Share any experiences that demonstrate your commitment to customer service and community wellbeing.
Apply Through Our Website: To make things easier for us both, apply directly through our website. It’s a straightforward process, and it ensures your application lands right where it needs to be!
How to prepare for a job interview at LED Leisure
✨Know the Company
Before your interview, take some time to research LED Community Leisure. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community-focused team.
✨Showcase Your Customer Service Skills
As a Front of House Team Member, your ability to provide excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your friendly and approachable nature, as well as any specific situations where you made a positive impact.
✨Practice Common Interview Questions
Think about common interview questions related to customer service and teamwork. For instance, be ready to discuss how you handle difficult situations or how you work independently. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though this is a casual role, it's important to make a good first impression. Dress smartly and appropriately for the interview. This shows that you respect the opportunity and are serious about joining their team. A neat appearance can set a positive tone right from the start.