Duty Manager - Sports Lead in Honiton

Duty Manager – Sports Lead

Honiton and Ottery Leisure Centres

Join our team as Duty Manager – Sports Lead and help shape the future of Honiton and Ottery Leisure Centres.

Honiton and Ottery Leisure Centres, part of the LED Group, seek a proactive Duty Manager – Sport Lead to oversee safe and efficient sports programmes, increase revenue through bookings and PAYG sessions, and expand junior activities. Maintain high standards of safety, customer service, and team performance. (Please see the attached Job Pack for more information)

About the Role

• Manage leisure centre operations, ensuring safety and excellent customer service.
• Lead, schedule, and promote sports and junior programmes.
• Support front‑of‑house teams, cash handling, and facility set‑up.
• Drive membership sales, block bookings, PAYG usage, and business development.
• Maintain relationships with clubs, schools, and community groups.
• Collect and act on customer feedback for constant improvement.

About You

• Previous duty management experience in leisure or similar environment.
• Strong understanding of leisure industry legislation, customer service, and marketing.
• IT competence (Word, Excel, Outlook); Leisure Management Systems experience.
• Excellent communication and team leadership skills.
• Relevant supervisory and sports coaching qualifications.

Why Join Us?

• Be part of a supportive, community‑focused organisation.
• Opportunities for ongoing professional development.
• Make a real difference to the health and wellbeing of your community.

Team Benefits

• Starting from 23 days annual leave (pro rata), rising with tenure to 28 days, plus bank holidays.
• Enhanced sickness pay scheme (following probation).
• Free gym, swim & group exercise membership.
• Staff Perks Discount Card – up to 20% off at food outlets and many other LED benefits.
• My Staff Shop Employee Benefit Scheme – save money on your shopping.
• Employee Assistance Programme & counselling.
• Annual leave purchase scheme.
• Free bowling for you & your household at Ocean.
• Free soft play for dependents of team members at Ocean.
• Personal development training.
• Flexible working.
• Pension scheme.
• Voluntary health cash plan.
• Above & Beyond Award Scheme.

Diversity & Inclusion

At LED Group, we are committed to diversity and inclusion. We welcome applications from all backgrounds and abilities—what matters most is your passion and dedication to making a positive impact!

Closing date 25.01.2026