At a Glance
- Tasks: Welcome customers and create a fun bowling experience while supporting lane operations.
- Company: Ocean Exmouth, where every day is an adventure in a vibrant environment.
- Benefits: Generous annual leave, gym membership, staff discounts, and career progression opportunities.
- Other info: Flexible working hours and a supportive team culture await you!
- Why this job: Join a dynamic team and make memorable experiences for customers every day.
- Qualifications: Positive attitude, strong communication skills, and a love for fast-paced environments.
The predicted salary is between 20000 - 25000 € per year.
Want a role where every day is different? Do you enjoy working with people in a fun, fast‑moving environment? At Ocean, we create memorable experiences, from family bowling trips to parties, events and nights out. We are looking for enthusiastic Customer Service Assistants to join our Bowling team and help bring that experience to life.
As part of the Bowling team, you will play a key role in delivering a safe, smooth and enjoyable experience for every customer, whether they are visiting for a quick game or a larger celebration. You will work in a hands‑on, supportive team where your attitude, energy and customer service skills will make a real impact.
What you’ll be doing:
- Welcoming customers and helping them start their bowling experience
- Supporting lane operations and dealing with basic issues
- Keeping the bowling lanes and surrounding areas clean, safe and ready for use
- Helping with parties, group bookings and busy periods across the venue
- Answering customer questions and creating a fun, friendly atmosphere
- Working closely with your team and supporting other departments when needed
What we’re looking for:
- A positive, outgoing attitude and a team‑player mindset
- Strong communication and customer service skills
- Someone who enjoys working in a fast‑paced environment
- Flexible availability, including evenings, weekends and bank holidays
- A willingness to learn and get involved
What you’ll get in return:
- Annual leave from 23 days (pro rata), rising to 28 days with service, plus bank holidays
- Enhanced sickness pay (after probation)
- Complimentary gym, swim and group exercise membership
- Staff Perks Discount Card – save up to 20% at food outlets, plus exclusive LED discounts
- My Staff Shop employee benefit scheme
- Employee Assistance Programme & confidential counselling
- Annual leave purchase scheme for extra flexibility
- Free bowling for you and your household at Ocean
- Free soft play for dependent children at Ocean
- Personal development training and career progression opportunities
- Flexible working opportunities where possible
- Competitive pension scheme and voluntary health cash plan
- ‘Above & Beyond’ Award Scheme recognising exceptional contributions
LED Group is proud to be an inclusive employer and welcomes applications from all backgrounds.
Customer Service Assistant Bowling in Exmouth employer: LED Leisure
At Ocean, we pride ourselves on creating a vibrant and inclusive work environment where every day brings new opportunities to engage with customers and make lasting memories. As a Customer Service Assistant in our Bowling team at Ocean Exmouth, you'll enjoy a range of benefits including generous annual leave, complimentary fitness memberships, and personal development training, all while being part of a supportive team that values your contributions and encourages growth. Join us for a rewarding experience where your enthusiasm and customer service skills will shine in a fun, fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant Bowling in Exmouth
✨Tip Number 1
Get to know the venue! Before your interview, pop into Ocean and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you show your enthusiasm and understanding of what makes the bowling experience special.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some fun ways to demonstrate your outgoing personality. Role-play common scenarios you might face, like welcoming a family or handling a busy party booking.
✨Tip Number 3
Show your flexibility! Make sure to highlight your availability during evenings and weekends. Employers love candidates who can adapt to the fast-paced environment, so let them know you're ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Ocean team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Service Assistant Bowling in Exmouth
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We love seeing candidates who are excited about creating memorable experiences for our guests.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention how your positive attitude and team-player mindset align with what we’re looking for in a Customer Service Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. This will help us see your strong communication skills right away!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LED Leisure
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company during the interview. Ocean is all about creating memorable experiences, so let your passion for customer service shine through. A positive attitude can really set you apart!
✨Know the Role Inside Out
Familiarise yourself with the job description and responsibilities of a Customer Service Assistant. Be ready to discuss how your skills align with welcoming customers, supporting lane operations, and maintaining a fun atmosphere. This shows you’re serious about the position.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in a fast-paced environment like bowling. Prepare examples of how you would handle customer queries or issues. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.
