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- Tasks: Lead a dynamic team to deliver exceptional hospitality at Exeter Airport.
- Company: Join LED Community Leisure Ltd, a charitable trust enhancing lives through hospitality.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic perks like gym memberships and discounts.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact on customer experiences while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for top-tier customer service.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about hospitality and eager to inspire a team to deliver outstanding service? LED Community Leisure Ltd is seeking a motivated Hospitality Team Leader to oversee operations across Moorland Kitchen, Tor Bar, Coastline Café, and Cove Pod at Exeter Airport. This is your chance to make every customer’s visit memorable, while supporting and guiding your team to be the best they can be.
ABOUT LED COMMUNITY LEISURE LTD
LED is a charitable trust dedicated to enhancing lives and supporting healthier communities. Our airport food and beverage outlets cater to travellers, airport staff, and guests, providing tasty meals and drinks in a friendly, welcoming atmosphere. Please note, early morning shifts require reliable transport.
YOUR ROLE
As Hospitality Team Leader, you’ll take charge of daily operations across the two Units, expertly coordinating rotas, motivating your colleagues, and ensuring consistently high standards. You’ll lead by example, championing exceptional hospitality and maintaining a positive, inclusive environment where both staff and customers thrive.
MAIN RESPONSIBILITIES
- Manage daily activities in Moorland Kitchen and Tor Bar, Coastline Café, and Cove Pod
- Coach, support, and energise your team to deliver excellent service
- Promote a welcoming, diverse, and supportive culture
- Uphold strict safety, food, and hygiene standards
- Encourage innovation and seek new ways to enhance the customer experience
ABOUT YOU
- An excellent communicator who brings out the best in others
- Passionate about hospitality and top-tier customer service
- Commercially aware, always looking for areas to improve
- A confident leader with a collaborative approach
WHY JOIN LED?
Join a forward-thinking team where your ideas are heard and your achievements are celebrated. You’ll enjoy a fulfilling career, help create memorable experiences, and benefit from ongoing support and opportunities for personal growth. LED is committed to your professional development and rewards hard work with genuine prospects for advancement.
FANTASTIC TEAM BENEFITS
- Annual leave from 23 days (pro rata), rising to 28 days with service, plus bank holidays
- Enhanced sickness pay after probation
- Complimentary gym, swim, and group exercise membership
- Staff Perks Discount Card – save up to 20% at food outlets, plus access to exclusive LED benefits
- My Staff Shop Employee Benefit Scheme
- Employee Assistance Programme and confidential counselling
- Annual leave purchase scheme for added flexibility
- Complimentary bowling for you and your household at Ocean
- Free soft play for dependent children at Ocean
- Personal development training and career progression
- Flexible working opportunities to suit your lifestyle
- Competitive pension scheme and voluntary health cash plan
- 'Above & Beyond' Award Scheme recognising exceptional contributions
DIVERSITY & INCLUSION
LED Group values diversity and welcomes applicants from all backgrounds and abilities. What matters most is your desire to make a meaningful difference.
Closing Date: 01/03/2026
Hospitality Team Leader in Exeter employer: LED Leisure
Contact Detail:
LED Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Leader in Exeter
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on a great opportunity or can put in a good word for you.
✨Tip Number 2
Get social! Follow LED Community Leisure Ltd on social media and engage with their posts. This shows your interest and can help you stand out when applying for the Hospitality Team Leader role.
✨Tip Number 3
Prepare for interviews by practising common questions related to hospitality leadership. Think about how you can showcase your passion for customer service and team motivation during the chat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the LED team and making a difference in the hospitality scene.
We think you need these skills to ace Hospitality Team Leader in Exeter
Some tips for your application 🫡
Show Your Passion: Let your love for hospitality shine through in your application. Share specific examples of how you've inspired a team or created memorable experiences for customers. We want to see that you're not just looking for a job, but that you genuinely care about making a difference!
Tailor Your CV: Make sure your CV is tailored to the Hospitality Team Leader role. Highlight relevant experience and skills that match the job description. We’re looking for someone who can manage daily operations and motivate a team, so make those points stand out!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be personal, be engaging, and don’t forget to mention how you can contribute to our welcoming and diverse culture at LED Community Leisure Ltd. We love hearing your story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join our fantastic team at Exeter Airport!
How to prepare for a job interview at LED Leisure
✨Know the Company Inside Out
Before your interview, take some time to research LED Community Leisure Ltd. Understand their mission, values, and the specific services they offer at Exeter Airport. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Hospitality Team Leader, you'll need to demonstrate your ability to motivate and support a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can bring that same energy to LED.
✨Emphasise Customer Service Excellence
Since the role focuses on delivering outstanding service, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your passion for hospitality and your commitment to creating memorable experiences.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the team culture, growth opportunities, and how LED supports its staff. This shows you're not just interested in the job, but also in being part of a thriving community.