At a Glance
- Tasks: Greet customers, take orders, and ensure a welcoming café experience.
- Company: Join the vibrant team at Moorland Kitchen, a thriving café.
- Benefits: Competitive pay, flexible hours, staff discounts, and training provided.
- Other info: Enjoy perks like gym membership and personal development opportunities.
- Why this job: Perfect for those who love helping people in a lively environment.
- Qualifications: Positive attitude and willingness to learn; experience is a plus.
The predicted salary is between 11 - 16 € per hour.
This is a fixed term role running from April to September. There may be opportunities for continued employment after this period should vacancies arise.
Are you approachable, helpful, and keen to provide excellent service in a thriving café setting? Moorland Kitchen is seeking enthusiastic and dependable Customer Service Assistants to join our welcoming team. We are offering flexible shifts for up to 30 hours per week, perfect for those looking to work part-time in a vibrant environment.
ABOUT THE ROLE- Greet and serve customers at Moorland Kitchen, ensuring everyone feels welcome and valued.
- Take customer orders and handle payments efficiently and accurately.
- Share your knowledge of our menu, suggesting options and highlighting local specialities.
- Maintain tidiness in customer and service areas, restocking supplies and supporting the team with cleaning duties.
- Follow health, safety, and hygiene standards at all times, with full training provided.
- Work closely with your colleagues to deliver a smooth and enjoyable experience for every guest.
- Flexible shifts available across mornings, afternoons, and weekends.
- Up to 30 hours per week, with the possibility to pick up extra shifts.
- Weekend and bank holiday availability is essential.
- Reliable transport or ability to travel to Moorland Kitchen is essential for early or late shifts.
- Previous customer service or hospitality experience is helpful, but a positive attitude and willingness to learn are most important.
- Able to stay calm and friendly during busy periods.
- Excellent communication skills and a genuine enjoyment of helping people.
- Dependable team members who are punctual and reliable.
- Competitive hourly pay and the opportunity for extra hours.
- Flexible working patterns to fit around your commitments.
- Staff discounts on food and drinks.
- Full training and support to help you succeed.
- Recognition and reward for great service.
- A supportive, inclusive workplace where everyone is valued.
Mission: Make every visit to Moorland Kitchen a delight for our customers.
Values: Care | Teamwork | Quality | Trust.
TEAM BENEFITS- Complimentary gym, swim, and group exercise membership.
- Staff Perks Discounts enjoy up to 20% off at food outlets and other LED benefits.
- My Staff Shop Employee Benefit Scheme save on shopping.
- Employee Assistance Programme and counselling services.
- Annual leave purchase scheme.
- Free bowling for you and your household at Ocean.
- Free soft play for dependents of staff at Ocean.
- Personal development training opportunities.
- Flexible working arrangements.
- Pension scheme.
- Optional health cash plan.
- Above & Beyond Award Scheme.
Moorland Kitchen values diversity and inclusion. We encourage applications from all backgrounds and abilities. What matters most is your enthusiasm and dedication to delivering great service.
ADDITIONAL INFORMATIONAppointment is subject to right to work checks and satisfactory references.
Closing date: 01/03/2026.
Customer Service Assistant in Exeter employer: LED Leisure
Moorland Kitchen is an exceptional employer that prioritises a supportive and inclusive work environment, offering flexible shifts and competitive pay for Customer Service Assistants. With a strong focus on employee growth through training opportunities and recognition for outstanding service, staff enjoy a range of benefits including discounts, wellness programmes, and a vibrant café atmosphere that makes every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Exeter
✨Tip Number 1
Get to know the café! Before your interview, pop into Moorland Kitchen and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you show genuine interest during your interview.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you can demonstrate your approachability and helpfulness. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your flexibility! With shifts available across mornings, afternoons, and weekends, make sure you highlight your availability during the interview. Show that you're keen to jump in wherever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining our team at Moorland Kitchen. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Assistant in Exeter
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and your passion for helping others.
Tailor Your Application:Make sure to customise your application to fit the role at Moorland Kitchen. Highlight any relevant experience or skills that match what we’re looking for, like your ability to stay calm under pressure or your love for teamwork.
Keep It Clear and Concise:We appreciate a straightforward application! Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what makes you stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LED Leisure
✨Know the Menu Inside Out
Familiarise yourself with the menu at Moorland Kitchen before your interview. Being able to discuss the dishes and suggest local specialities shows your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you stayed calm under pressure and ensured customers felt valued, as this is key for the role.
✨Demonstrate Team Spirit
Moorland Kitchen values teamwork, so be ready to discuss how you work well with others. Share instances where you collaborated with colleagues to enhance the customer experience or solve problems together.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the café environment. Inquire about training opportunities or how the team celebrates great service, which reflects your eagerness to contribute positively.
