At a Glance
- Tasks: Lead and support teams, ensuring a safe and welcoming environment for all visitors.
- Company: Join LED Community Leisure, a vibrant hub for health and fitness.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic role in a fast-paced leisure environment with great team spirit.
- Why this job: Make a real difference in your community while developing leadership skills.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
As Duty Manager, you’ll be a key presence on shift, supporting the day‑to‑day operation of the centre and ensuring a safe, well‑run and welcoming environment for both customers and team members. You’ll act as a decision‑maker during duty shifts, deputising for the Leisure Manager as required and supporting operational teams across the site. The role includes responsibility for the centre’s aquatic facilities, requiring knowledge of pool safety and operations alongside wider centre operations. This varied, hands‑on position is suited to someone who enjoys leading people, maintaining high operational standards, and delivering excellent customer experiences in a fast‑paced leisure environment.
Key responsibilities
- Take responsibility for the safe, smooth and efficient running of the centre during duty shifts
- Lead, motivate and support operational teams across the facility
- Act as Duty Manager on shift, responding to incidents, issues and customer enquiries
- Ensure health and safety standards are maintained
Duty Manager in Devon employer: LED Leisure
LED Community Leisure is an exceptional employer that prioritises employee well-being and development, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. Located in Exmouth, our Duty Managers benefit from a supportive environment that encourages professional growth through training and leadership opportunities, all while contributing to the community's health and fitness goals.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Devon
✨Tip Number 1
Network like a pro! Reach out to people in the leisure industry, especially those who work at Exmouth Leisure Centre or similar venues. A friendly chat can open doors and give you insider info on what they’re looking for in a Duty Manager.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to talk about your experience with pool safety and team leadership. Make it clear how you can contribute to a safe and welcoming environment.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process. Reach out directly to the hiring manager or HR team through our website. A quick message expressing your interest can make you stand out from the crowd.
✨Tip Number 4
Prepare for the interview! Research common questions for Duty Managers and think about how your past experiences align with the role. Practise your answers, focusing on your ability to lead teams and handle customer enquiries effectively.
We think you need these skills to ace Duty Manager in Devon
Some tips for your application 🫡
Show Your Passion for Leisure:When writing your application, let us see your enthusiasm for the leisure industry. Share any relevant experiences or roles that highlight your love for creating a welcoming environment and ensuring customer satisfaction.
Highlight Leadership Skills:As a Duty Manager, you'll be leading teams, so make sure to showcase your leadership abilities in your application. Use examples from past experiences where you motivated a team or handled a challenging situation effectively.
Be Specific About Your Experience:Don’t just list your previous jobs; dive into the details! Talk about your responsibilities, especially those related to pool safety and operations, as well as any experience in managing day-to-day operations in a leisure setting.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at LED Leisure
✨Know the Centre Inside Out
Before your interview, make sure you research Exmouth Leisure Centre thoroughly. Familiarise yourself with their facilities, services, and any recent news or events. This will show your genuine interest in the role and help you answer questions more confidently.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to lead and motivate teams. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to maintain high operational standards while ensuring a positive customer experience.
✨Understand Pool Safety Regulations
Since the role involves overseeing aquatic facilities, brush up on pool safety regulations and operations. Be ready to discuss how you would handle safety incidents or emergencies. Showing that you have this knowledge will set you apart as a candidate who takes safety seriously.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions during your interview, such as how you would handle a difficult customer or an emergency situation. Practice your responses to these types of questions, focusing on your decision-making process and how you prioritise safety and customer satisfaction.
