At a Glance
- Tasks: Welcome customers and ensure a fun bowling experience while supporting lane operations.
- Company: Ocean Exmouth, where we create memorable experiences in a vibrant environment.
- Benefits: Generous annual leave, enhanced sickness pay, and exclusive staff discounts.
- Other info: Flexible hours, including evenings and weekends, with great career development opportunities.
- Why this job: Join a dynamic team and make every day exciting while working with people.
- Qualifications: Positive attitude, strong communication skills, and a love for fast-paced environments.
The predicted salary is between 20000 - 25000 € per year.
Want a role where every day is different? Do you enjoy working with people in a fun, fast‑moving environment? At Ocean, we create memorable experiences, from family bowling trips to parties, events and nights out. We are looking for enthusiastic Customer Service Assistants to join our Bowling team and help bring that experience to life.
As part of the Bowling team, you will play a key role in delivering a safe, smooth and enjoyable experience for every customer, whether they are visiting for a quick game or a larger celebration. You will work in a hands‑on, supportive team where your attitude, energy and customer service skills will make a real impact.
What you’ll be doing:
- Welcoming customers and helping them start their bowling experience
- Supporting lane operations and dealing with basic issues
- Keeping the bowling lanes and surrounding areas clean, safe and ready for use
- Helping with parties, group bookings and busy periods across the venue
- Answering customer questions and creating a fun, friendly atmosphere
- Working closely with your team and supporting other departments when needed
What we’re looking for:
- A positive, outgoing attitude and a team‑player mindset
- Strong communication and customer service skills
- Someone who enjoys working in a fast‑paced environment
- Flexible availability, including evenings, weekends and bank holidays
- A willingness to learn and get involved
What you’ll get in return:
- Annual leave from 23 days (pro rata), rising to 28 days with service, plus bank holidays
- Enhanced sickness pay (after probation)
- Complimentary gym, swim and group exercise membership
- Staff Perks Discount Card – save up to 20% at food outlets, plus exclusive LED discounts
- My Staff Shop employee benefit scheme
- Employee Assistance Programme
Customer Service Assistant Bowling in Devon employer: LED Leisure
At Ocean, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every day brings new opportunities to create memorable experiences for our customers. Our team-oriented environment fosters personal growth and development, with benefits such as generous annual leave, enhanced sickness pay, and exclusive discounts that enhance your overall experience while working in the lively setting of Exmouth. Join us and be part of a fun, fast-paced atmosphere where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant Bowling in Devon
✨Tip Number 1
Get to know the venue! Before your interview, pop by Ocean and soak up the atmosphere. Familiarising yourself with the bowling experience will help you connect with the team and show your genuine interest.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some fun ways to engage with customers. Role-play scenarios with friends or family to boost your confidence in handling different situations.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, let your personality shine through. Share why you love bowling and how you can contribute to creating memorable experiences for customers.
✨Tip Number 4
Be flexible and ready to adapt! Highlight your willingness to work evenings and weekends in your application. This shows that you're committed to being a team player and ready to jump in when needed.
We think you need these skills to ace Customer Service Assistant Bowling in Devon
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your enthusiasm and how you connect with the fun, fast-paced environment we offer. Don't be afraid to show us why you'd be a great fit for our Bowling team!
Tailor Your Application:Make sure to tailor your application to the role of Customer Service Assistant. Highlight your customer service skills and any relevant experience that shows you can handle a busy environment. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key skills and experiences are easy to spot. This helps us quickly see how you can contribute to creating memorable experiences for our customers.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Ocean!
How to prepare for a job interview at LED Leisure
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company during the interview. Talk about why you love working with people and how you thrive in a fun, fast-paced environment. This will show them that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service situations you might face as a Customer Service Assistant. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. This will demonstrate your problem-solving skills and ability to create a friendly atmosphere.
✨Highlight Teamwork Skills
Since this role involves working closely with a team, be ready to discuss your experience in collaborative environments. Share specific instances where you supported your colleagues or contributed to a group effort, showing that you’re a true team player who can help maintain a positive vibe.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they celebrate successes. This shows your interest in the role and helps you gauge if it’s the right fit for you.
