At a Glance
- Tasks: Help create unforgettable events by setting up, serving, and assisting guests.
- Company: Join a friendly team at Ocean Exmouth, a stunning seaside venue.
- Benefits: Flexible hours, gym membership, discounts, and ongoing training.
- Other info: Opportunities for growth and recognition through our award scheme.
- Why this job: Be part of memorable events while working in a supportive environment.
- Qualifications: Positive attitude, reliability, and great people skills are essential.
The predicted salary is between 10.8 - 13.2 £ per hour.
Are you friendly, reliable and looking for flexible work in a stunning seaside venue? We’re looking for Casual Event Team Members to join our team at Ocean Exmouth, supporting a wide range of events including weddings, conferences, dinners and private parties. This is a great opportunity to be part of memorable events, work with a supportive team, and fit work around other commitments.
About the role
As a Casual Event Team Member, you’ll help deliver exceptional experiences for our guests. Duties may include:
- Setting up and clearing event spaces
- Serving food and drinks
- Welcoming and assisting guests
- Supporting event supervisors to ensure events run smoothly
- Maintaining high standards of customer service and presentation
What we’re looking for
- A positive, can do attitude with great people skills
- Reliability and flexibility, events often take place evenings and weekends
- Confidence working in a fast paced, customer facing environment
- Previous hospitality or events experience is helpful, but not essential; full training will be provided
What we offer
- Flexible, casual hours to suit your availability
- Opportunities to work a variety of events
- A friendly and supportive team environment
- Training and ongoing support
- A fantastic waterfront location
What you’ll get in return
- Complimentary gym and swim membership
- Staff perks discount card – up to 20% off food outlets and more
- Access to My Staff Shop employee benefits
- Employee Assistance Programme, including counselling and wellbeing support
- Free bowling for you and your household at Ocean
- Free soft play for your dependants at Ocean
- Ongoing training and development opportunities
- Above & Beyond Award Scheme recognising outstanding contributions
Why Join LED?
At LED, we're all about people – our communities, our customers, and our teams. We invest in our people and create opportunities for everyone to grow and develop.
Our Mission & Values
Mission: Help people feel better and get more out of life.
Values: Care | Collaborate | Excel | Trust
Diversity & Inclusion
We welcome applications from all backgrounds and abilities. What matters most is your passion for people, commitment to great service, and desire to be part of a team that creates experiences our community loves.
Customer Service Assistant - Casual Events in Exmouth employer: LED Community Leisure
Joining the Tor Bar team at Exeter Airport means becoming part of a dynamic and inclusive hospitality environment where exceptional customer service is at the heart of what we do. With benefits like enhanced pay for early shifts, free on-site parking, and opportunities for personal development, we prioritise employee well-being and growth. Our vibrant work culture encourages collaboration and recognition, making it an excellent place for those looking to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - Casual Events in Exmouth
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like LED Community Leisure and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at LED Community Leisure and let us see your personality shine through!
We think you need these skills to ace Customer Service Assistant - Casual Events in Exmouth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and LED Community Leisure.
Get Familiar with Our Brand:Before applying, take some time to learn about LED Community Leisure and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at LED Community Leisure
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress LED Community Leisure.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which LED Community Leisure will surely appreciate.
