At a Glance
- Tasks: Welcome customers and ensure they have a fantastic bowling experience.
- Company: Join the fun team at Ocean Exmouth, where every day is different!
- Benefits: Enjoy competitive pay, gym membership, discounts, and free bowling for you and your family.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a vibrant team creating memorable experiences for guests.
- Qualifications: Bring your enthusiasm and great communication skills; no experience needed!
The predicted salary is between 20000 - 25000 £ per year.
- Customer Service Assistant – Bowling
- Ocean Exmouth
Looking for a role that’s fun, fast-paced and full of variety?
At Ocean Exmouth, no two days are the same.
From family bowling trips and birthday parties to group events and nights out, we're all about creating great experiences and lasting memories for our customers.
We’re looking for friendly, enthusiastic Customer Service Assistants to join our Bowling team.
If you enjoy working with people, thrive in a busy environment and love being part of a supportive team, we'd love to hear from you.
What you'll be doing
As a Customer Service Assistant, you'll play a key role in ensuring every customer has an enjoyable and memorable visit. Your responsibilities will include:
- Welcoming customers and helping them get started with their bowling experience
- Supporting the day-to-day operation of the bowling lanes and resolving basic lane issues
- Keeping bowling areas clean, safe and well-presented
- Assisting with parties, group bookings and special events
- Providing excellent customer service and creating a fun, friendly atmosphere
- Working alongside colleagues across Ocean to deliver a great overall guest experience
What we're looking for
We're seeking someone who brings energy, enthusiasm and a positive attitude to every shift.
Ideally, you'll have
- Excellent customer service and communication skills
- A friendly, approachable personality
- The ability to work well as part of a team
- Confidence working in a busy, customer-focused environment
- Flexibility to work evenings, weekends and bank holidays
- A willingness to learn and get involved wherever needed
Experience isn't essential – we'll provide training and support to help you succeed.
What you'll get in return
At LED Group, you'll be joining a supportive team where your contribution is valued. Alongside competitive pay, you'll enjoy a range of benefits including:
- Complimentary gym and swim membership
- Staff Perks Discount Card with savings of up to 20% at selected food outlets and venues
- Access to My Staff Shop employee discounts
- Employee Assistance Programme and confidential counselling service
- Free bowling for you and members of your household at Ocean
- Free soft play access for dependent children at Ocean
- Above & Beyond Awards recognising outstanding contributions
- About LED Group
LED Group is proud to be an inclusive employer.
We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, respected and able to thrive.
Customer Service Assistant Bowling in Exmouth employer: LED Community Leisure
At LED Group, we pride ourselves on being an excellent employer that values each team member's contribution. As a Customer Service Assistant at Ocean Exmouth, you'll enjoy a vibrant work culture filled with fun and variety, alongside competitive pay and fantastic benefits like complimentary gym memberships and employee discounts. We are committed to your growth and well-being, ensuring you have the support and training needed to thrive in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant Bowling in Exmouth
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like LED Community Leisure and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at LED Community Leisure and let us see your personality shine through!
We think you need these skills to ace Customer Service Assistant Bowling in Exmouth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and LED Community Leisure.
Get Familiar with Our Brand:Before applying, take some time to learn about LED Community Leisure and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at LED Community Leisure
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress LED Community Leisure.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which LED Community Leisure will surely appreciate.
