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For Companies At a Glance
- Tasks: Support customers through the order process and resolve issues with a proactive approach.
- Company: Join Lechler S.p.A., a leading Italian company in the liquid paint sector.
- Benefits: Part-time hours, competitive salary, and a supportive team environment.
- Other info: Flexible part-time role with opportunities for growth in a global company.
- Why this job: Make a difference by providing excellent customer service in a dynamic industry.
- Qualifications: 2 years of customer service experience and strong communication skills required.
The predicted salary is between 15000 - 17000 ÂŁ per year.
About the company
Lechler S.p.A. is a leading Italian company with an international presence in the liquid paint sector. We specialize in advanced coating solutions for the Industrial, Refinish (automotive), Yachting, and Wood segments, combining innovation, quality, and customer‑driven service across all our markets. Lechler Coatings Ltd is the UK subsidiary, committed to delivering high‑quality service, technical expertise, and efficient support to customers throughout the UK.
We are looking for a proactive and detail‑oriented Customer Service Specialist to join our team and support customers throughout the entire order‑to‑delivery process. This is a part‑time position, Monday to Friday, approximately 10:00 am – 2:00 pm.
What you’ll do:
- Manage customer master data
- Handle offers, sales orders, and sample requests
- Coordinate shipments, packing lists, and transport costs
- Manage invoicing and support credit notes
- Provide after‑sales support and solve customer issues in collaboration with internal teams
- Monitor stock levels and prepare reports for the Subsidiary Services Manager
What you’ll bring:
- Minimum 2 years of experience in Customer Service or Sales Support
- Strong communication and organizational skills
- Good command of SAP
- A customer‑oriented mindset and a hands‑on attitude
- Fluent English
- Educational requirement: GCSE English and Maths (minimum)
- Residence in the Middlewich area or nearby
Salary range (pro‑rated for part‑time): £15,000 – £17,000
Customer Service Specialist (part time) in Warrington employer: Lechler Coatings UK
Contact Detail:
Lechler Coatings UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist (part time) in Warrington
✨Tip Number 1
Get to know the company inside out! Research Lechler S.p.A. and its products so you can chat confidently about how your skills fit into their customer service goals. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, make sure you can clearly explain your past experiences in customer service. Use examples that highlight your problem-solving abilities and customer-oriented mindset.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the company culture and what they value in a Customer Service Specialist. Plus, it might just give you an edge in the hiring process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Make sure to tailor your CV and cover letter to highlight your relevant experience and skills that match the job description.
We think you need these skills to ace Customer Service Specialist (part time) in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and sales support. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Customer Service Specialist role. Share specific examples of how you've handled customer issues or improved processes in the past.
Show Off Your SAP Skills: Since we value a good command of SAP, make sure to mention any relevant experience you have with it. If you’ve used it in previous roles, give us the details on how you leveraged it to enhance customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lechler Coatings UK
✨Know Your Stuff
Before the interview, make sure you understand Lechler S.p.A. and its products. Familiarise yourself with their advanced coating solutions and how they serve different sectors. This will show your genuine interest in the company and help you answer questions more confidently.
✨Showcase Your Experience
Highlight your previous customer service or sales support experience. Be ready to share specific examples of how you've handled customer issues or managed orders. This will demonstrate your capability and fit for the role, especially since they’re looking for someone proactive and detail-oriented.
✨Brush Up on SAP
Since a good command of SAP is essential for this role, take some time to review any relevant skills or experiences you have with the software. If you’ve used it before, be prepared to discuss how you navigated it and any challenges you overcame.
✨Ask Smart Questions
Prepare a few thoughtful questions about the role and the company. This could be about their customer service strategies or how they handle after-sales support. Asking insightful questions shows that you’re engaged and serious about the position.