Operations Manager in London

London Export Corporation (LEC) is a British trading company operating across robotics, artificial intelligence and beverage distribution. LEC Robotics distributes advanced commercial service robots and robotic automation solutions across the UK and Ireland. Working with some of the world’s leading robotics manufacturers, we supply, install and support robots for the hospitality, healthcare, retail, corporate and public sectors. LEC Beverages is the sole UK distributor of Tsingtao Beer, one of China’s most recognised international beer brands. We manage the importation, warehousing and distribution of products to wholesalers, retailers, hospitality groups and national customers across the United Kingdom.

As both businesses continue to grow, we are looking for an exceptional operations professional to become a key part of our team.

This is not a role for someone who simply manages from behind a desk. We are looking for a doer. Someone who is highly organised, structured, proactive and enjoys making things happen. You will be responsible for coordinating the day-to-day operations across both businesses, ensuring products move efficiently from supplier to customer while maintaining excellent communication with manufacturers, logistics partners, customers and internal teams. You’ll be someone who spots problems before they become problems, takes ownership and enjoys building efficient processes that help the business scale.

• Coordinate the day-to-day operations of both LEC Robotics and LEC Beverages.
• Manage purchasing, shipments, imports, deliveries and inventory.
• Liaise daily with manufacturers and suppliers in China.
• Coordinate logistics providers, warehouses and fulfilment partners.
• Organise robotics deliveries, installations and after-sales support.
• Ensure customer orders are fulfilled accurately and on time.
• Monitor inventory levels and forecast stock requirements.
• Improve operational processes and introduce more efficient ways of working.
• Maintain accurate operational records and reporting.
• Work closely with the sales, finance and technical teams to ensure smooth execution of customer projects.
• Resolve operational issues quickly, professionally and independently.
• Build strong relationships with suppliers, logistics partners and customers.

You are someone who enjoys bringing structure to fast-moving businesses. You are calm under pressure, highly organised and take pride in delivering results. You will have:

• Previous experience in operations, supply chain or distribution.
• Experience working within distribution, importing, logistics or supply chain businesses.
• Excellent organisational and project management skills.
• Strong commercial awareness.
• High attention to detail.
• Fluent Mandarin and English.
• Confidence communicating with Chinese suppliers and UK customers.
• The ability to manage multiple projects simultaneously.
• A proactive attitude and a willingness to roll up your sleeves.
• Strong problem-solving skills and the ability to work independently.
• Experience with inventory, warehouse or ERP systems would be advantageous.
• Experience within robotics, technology, FMCG or beverage distribution would be highly desirable.

This is an opportunity to join a growing international business at the forefront of robotics and distribution. You’ll work directly with senior leadership, take ownership of meaningful projects and play an important role in building two ambitious businesses with significant growth plans in the UK and beyond. If you’re someone who enjoys solving problems, improving processes and making things happen, we’d love to hear from you.