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For Companies At a Glance
- Tasks: Engage with landlords, identify needs, and guide them to the right property services.
- Company: Lebern, a fast-growing property services business with family values.
- Benefits: Competitive salary, bonuses, ongoing training, and a supportive team environment.
- Why this job: Make a real difference in housing outcomes while growing your career.
- Qualifications: Strong communication skills and a proactive approach; experience with CRM is a plus.
- Other info: Dynamic role with opportunities for professional growth and development.
The predicted salary is between 14000 - 22000 £ per year.
Location: Lewisham Office, London
Employment Type: Full-time or Part-time
Salary: £14,000- £22,000+ Bonuses
About Us
Lebern is a fast-growing property services business built on the values of family, constant improvement, and the pursuit of excellence. We provide landlords with trusted solutions across Guaranteed Rent, Property Management, Eviction Support, and Maintenance.
The Role
We are looking for a results-focused and proactive team member to engage with our existing landlord database. This role is key to unlocking opportunities across our services by identifying client needs, building rapport, and helping guide them to the right service—whether it's Guaranteed Rent, property management, maintenance, or sale.
Key Responsibilities
- Engage with warm contacts in our database via phone, email and CRM workflows
- Identify current or future needs across eviction support, management, or sales services
- Book discovery meetings for the sales team with qualified leads
- Maintain accurate notes and updates within HubSpot CRM
- Assist in nurturing existing property management clients and identifying cross-service solutions
- Respond to client support queries (especially around eviction and property portfolio services)
- Collaborate with the sales, marketing and admin teams to deliver seamless follow-up
- Ensure client interactions reflect Lebern's professional and values-based culture
What We're Looking For
- Strong communication skills—confident on the phone and clear in writing
- Professional, calm, and empathetic approach when dealing with clients
- Experience with HubSpot, property CRM systems or similar tools is a plus
- Ability to spot opportunities and take initiative
- Highly organised, reliable, and data-literate
- Understanding of property services (or a willingness to learn quickly)
What You'll Gain
- A dynamic, supportive team environment
- Opportunity to grow with the business and expand your role
- Ongoing training in sales, service and property sector knowledge
- Meaningful work that directly helps landlords and improves housing outcomes
We are an equal opportunities employer and welcome applications from all qualified candidates.
Client Relationship & Sales Support Executive in London employer: Lebern
Contact Detail:
Lebern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship & Sales Support Executive in London
✨Tip Number 1
Get to know Lebern and its services inside out! Familiarise yourself with Guaranteed Rent, property management, and eviction support. This way, when you chat with potential clients, you can confidently identify their needs and suggest the right solutions.
✨Tip Number 2
Practice your communication skills! Whether it’s on the phone or via email, being clear and professional is key. Try role-playing with a friend or family member to get comfortable with different scenarios you might encounter.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After engaging with clients, make sure to keep track of your conversations and follow up promptly. This shows that you care and helps build rapport, which is crucial in our line of work.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Client Relationship & Sales Support Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Relationship & Sales Support Executive role. Highlight your communication skills and any experience with CRM systems like HubSpot, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive approach and how you can engage with our landlord database. Don’t forget to mention your understanding of property services or your eagerness to learn more.
Showcase Your Organisational Skills: In this role, being organised is crucial. Mention any tools or methods you use to stay on top of tasks and manage client interactions. We love seeing candidates who can demonstrate reliability and data literacy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lebern
✨Know Your Stuff
Before the interview, make sure you understand Lebern's services inside and out. Familiarise yourself with Guaranteed Rent, property management, and eviction support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully engaged with clients in the past, whether over the phone or via email. This will demonstrate your ability to build rapport and handle client queries effectively.
✨Be Proactive and Solution-Oriented
During the interview, highlight your ability to spot opportunities and take initiative. Think of specific instances where you've identified a client's needs and provided solutions. This aligns perfectly with what Lebern is looking for in a results-focused team member.
✨Familiarise Yourself with HubSpot
If you have experience with HubSpot or similar CRM systems, be ready to discuss it. If not, take some time to learn the basics. Being data-literate and organised is crucial for maintaining accurate notes and updates, so showing that you're willing to learn can set you apart.
