Roaming & Interconnect Manager

Responsibilities

• Manage and optimize wholesale roaming contracts to ensure competitive pricing and service quality.
• Develop and communicate retail and wholesale strategies to enhance roaming performance.
• Conduct retail pricing analysis to support pricing strategies and market positioning.
• Foster and maintain strong relationships with key stakeholders, including partners and internal teams.
• Prepare and present financial reports and dashboards for C-suite executives, highlighting key performance indicators and insights.
• Collaborate with cross-functional teams to drive initiatives that enhance customer experience and operational efficiency.
• Analyze customer data to identify trends and opportunities for improvement in roaming services.
• Create and maintain dashboards to visualize data and track performance metrics.
• Stay updated on industry trends, including eSIM technology, to leverage new opportunities.
• KPIs will be the growth of Roaming within a FMVNO / Roaming Sponsor environment

Skills

• Proven experience in wholesale roaming management.
• Strong understanding of contract management and negotiation.
• Knowledge of steering mechanisms and retail pricing strategies.
• Excellent relationship management skills with the ability to influence stakeholders.
• Proficient in financial reporting and data analysis.
• Ability to work collaboratively across various functions and departments.
• Knowledge of a Full MVNO or eSIM business
• Familiarity with eSIM technology is an advantage.
• Experience in creating dashboards and visualizing data for reporting purposes.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Proficiency in data analysis tools and software.
• Ability to work independently and manage multiple projects simultaneously.