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- Tasks: Lead IT and network service assurance processes while managing change and problem initiatives.
- Company: Dynamic telecommunications company based in Greater London.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join a team focused on operational excellence and make a real impact in telecommunications.
- Qualifications: Experience in multi-supplier environments and strong incident management skills.
- Other info: Fast-paced environment with a commitment to innovation and collaboration.
The predicted salary is between 43200 - 72000 £ per year.
A telecommunications services company in Greater London is seeking a Service Assurance Manager to oversee IT and network service assurance processes. The role involves leading Change and Problem Management initiatives, ensuring SLAs are met, and collaborating with key stakeholders.
The ideal candidate has strong experience in multi-supplier environments and excellent skills in incident management. A background in ITIL is preferred. This position offers a dynamic work environment with a focus on operational excellence.
Network Assurance & Service Reliability Lead employer: Lebara Media Services Private Ltd
Contact Detail:
Lebara Media Services Private Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Assurance & Service Reliability Lead
✨Tip Number 1
Network with industry professionals! Reach out to people in your field on LinkedIn or attend local meetups. Building connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their service assurance processes and think about how your experience aligns with their needs. We want you to shine!
✨Tip Number 3
Practice your incident management scenarios. Be ready to discuss specific examples from your past roles where you’ve successfully handled incidents or led change initiatives. This will show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Network Assurance & Service Reliability Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT and network service assurance. We want to see how you've led Change and Problem Management initiatives, so don’t hold back on those details!
Showcase Your Skills: When writing your cover letter, emphasise your incident management skills and any experience you have in multi-supplier environments. We love seeing how you can collaborate with key stakeholders!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Lebara Media Services Private Ltd
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in incident management and service assurance. This will show that you understand the framework and can leverage it effectively.
✨Showcase Your Multi-Supplier Experience
Prepare examples from your previous work where you successfully managed relationships in a multi-supplier environment. Highlight any challenges you faced and how you overcame them. This will demonstrate your ability to collaborate with various stakeholders and ensure service reliability.
✨Be Ready for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to change and problem management. Practice articulating your thought process and decision-making skills in these scenarios. This will help the interviewers see how you approach real-world challenges.
✨Emphasise Operational Excellence
Since the role focuses on operational excellence, be prepared to discuss how you've driven improvements in service delivery in your past positions. Share specific metrics or outcomes that illustrate your impact, as this will resonate well with the company's goals.