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- Tasks: Lead IT and network service assurance processes while managing change and problem initiatives.
- Company: Dynamic telecommunications company based in Greater London.
- Benefits: Competitive salary, dynamic work environment, and focus on operational excellence.
- Why this job: Join a team that values collaboration and operational success in a fast-paced industry.
- Qualifications: Experience in multi-supplier environments and strong incident management skills.
- Other info: Ideal for those with an ITIL background looking to make an impact.
The predicted salary is between 43200 - 72000 £ per year.
A telecommunications services company in Greater London is seeking a Service Assurance Manager to oversee IT and network service assurance processes. The role involves leading Change and Problem Management initiatives, ensuring SLAs are met, and collaborating with key stakeholders.
The ideal candidate has strong experience in multi-supplier environments and excellent skills in incident management. A background in ITIL is preferred. This position offers a dynamic work environment with a focus on operational excellence.
Network Assurance & Service Reliability Lead in London employer: Lebara Media Services Private Ltd
Contact Detail:
Lebara Media Services Private Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Assurance & Service Reliability Lead in London
✨Tip Number 1
Network assurance roles are all about collaboration, so make sure to highlight your teamwork skills in interviews. Share specific examples of how you've worked with stakeholders to resolve issues or improve processes.
✨Tip Number 2
Get familiar with the latest trends in service reliability and incident management. We recommend checking out industry blogs or forums to stay updated, as this knowledge can really impress during your discussions.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to professionals in the telecommunications field on LinkedIn. A friendly chat can lead to valuable insights or even job referrals.
✨Tip Number 4
When you find a role that excites you, apply through our website! It’s a straightforward process, and we’re always looking for passionate candidates who want to make a difference in service assurance.
We think you need these skills to ace Network Assurance & Service Reliability Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT and network service assurance. We want to see how you've led Change and Problem Management initiatives, so don’t hold back on those details!
Showcase Your Skills: When writing your cover letter, emphasise your incident management skills and any experience in multi-supplier environments. We love seeing how you’ve tackled challenges in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Lebara Media Services Private Ltd
✨Know Your ITIL Inside Out
Since a background in ITIL is preferred for this role, make sure you brush up on your ITIL knowledge. Be ready to discuss how you've applied ITIL principles in past roles, especially in incident management and service assurance.
✨Showcase Your Multi-Supplier Experience
This position requires strong experience in multi-supplier environments. Prepare examples of how you've successfully managed relationships with multiple suppliers and ensured seamless service delivery. Highlight any challenges you faced and how you overcame them.
✨Prepare for Change and Problem Management Questions
Expect questions around Change and Problem Management initiatives. Think of specific instances where you've led these processes, focusing on the outcomes and improvements achieved. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Stakeholders
Collaboration with key stakeholders is crucial in this role. Be prepared to discuss how you've effectively communicated and collaborated with different teams in the past. Share examples that demonstrate your ability to build relationships and drive operational excellence.
