At a Glance
- Tasks: Manage inbound sales and e-commerce platform while building customer relationships.
- Company: Join a fast-growing, mission-driven dealership with a focus on innovation.
- Benefits: Competitive salary, flexible benefits, and ongoing professional development.
- Other info: Exciting opportunities for growth in a supportive team culture.
- Why this job: Make an impact in a dynamic environment while advancing your career.
- Qualifications: Customer service experience and proficiency in e-commerce platforms preferred.
The predicted salary is between 45000 - 65000 £ per year.
Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.
The Opportunity
Leavitt Machinery is looking for a motivated Inbound eCommerce Sales Representative to join our team in Surrey, British Columbia. In this role, you will be responsible for inbound sales and managing our e-commerce platform, TruPar.com.
Essential Duties & Responsibilities
- Managing inbound sales leads received by phone, chat, and email requests
- Maintaining relationships with repeat customers
- Responding to form submissions and delivering accurate quotes to customers
- Guiding customers with identifying the correct parts and upselling where appropriate
- Collaborating with Customer Service Representatives and Account Executives
- Maintaining accurate information in the CRM
Required Skills & Qualifications
- 1 to 3 years of previous customer service experience
- Prior experience working with an ecommerce platform and/or CRM system is an asset
- Strong proficiency with MS Office Suite (Word, Excel, Outlook) or Google Workspace
- Post-secondary education in a related field such as business administration
- Excellent verbal and written communication skills
- Confident self-starter with a strong work ethic and a positive attitude
- Coachable and a willingness to continuously learn
Benefits & Perks
Leavitt Machinery Canada is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:
- Company paid medical health care plan for you and your dependents
- Dental plan, vision plan, and prescription drug coverage
- Annual health care spending account
- Life insurance, disability insurance, and travel insurance – 100% employer paid
- Sick leave plan – 100% employer paid
- Employee assistance programs
- RRSP matching
- Company cell phone and laptop
- Ongoing professional development opportunities
The base pay for this role is: $45,000 annually plus uncapped commission. Total on-target earnings in the first year estimated at approximately $65,000. This is an onsite role based in Surrey, British Columbia.
Leavitt Machinery would like to thank all applicants for their interest, however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
Inbound e-Commerce Sales Representative in Surrey employer: Leavitt Industrial Group
Leavitt Machinery is an exceptional employer that prioritises the growth and well-being of its employees in a dynamic and supportive work environment. Located in Surrey, British Columbia, we offer competitive compensation, comprehensive benefits, and a strong focus on professional development, ensuring that our team members can thrive while contributing to meaningful work in the fast-paced e-commerce sector.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound e-Commerce Sales Representative in Surrey
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Leavitt Industrial Group are looking for when hiring for a Inbound e-Commerce Sales Representative.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Leavitt Industrial Group for the Inbound e-Commerce Sales Representative, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Leavitt Industrial Group as a Inbound e-Commerce Sales Representative, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Leavitt Industrial Group’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Inbound e-Commerce Sales Representative.
We think you need these skills to ace Inbound e-Commerce Sales Representative in Surrey
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Leavitt Industrial Group, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Leavitt Industrial Group's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Leavitt Industrial Group. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Leavitt Industrial Group
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Leavitt Industrial Group uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Leavitt Industrial Group. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
