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- Tasks: Support Retailers and Brokers in maximizing sales opportunities through calls and emails.
- Company: Join Stellantis, a leading automotive company committed to diversity and equal opportunity.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values relationships and drives customer success in the automotive industry.
- Qualifications: GCSE A-C/AS level in Maths and English; relevant sales or customer service experience required.
- Other info: Full UK Driving Licence essential; strong communication and problem-solving skills needed.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
This is temporary role via our recruitment agency, for a minimum of 12 months.
Responsibilities include:
- Outbound prospecting and inbound telephone calls along with email communications, work alongside the Retailer and Broker Network to ensure we deliver our new business and customer retention objectives. Establish strong relationships with the Retailer and Broker network, assisting them in the development of new sales opportunities by providing assistance with quoting, utilising campaigns, system queries etc.
- Working closely with Retailers and Brokers, together with the Zone Managers and Broker Managers, to ensure renewal customers have been contacted and we maximise customer retention
- By way of both outbound calling and email, respond to new enquiries in a timely, professional manner. Develop the opportunity through to conclusion involving Indirect Sales Support Manager, Zone Manager, Broker Manager and the Retailer / Broker Network.
- Optimise the conversion of new business opportunities, in conjunction with other members of the Indirect Sales Team, by working proactively in order to increase penetration.
- Maximise Contract Hire business volumes via the Retailer and Broker Networks, through proactive calls to less engaged Retailers and efficient, effective and professional handling of all enquiries
- Increase the penetration of additional value adding products / services (e.g. Maintenance, Tyres, etc.), through effective modelling and presentation of quotations and identifying upselling opportunities.
- Build rapport with and be a dedicated point of support for the Retailer and Broker Network and act in conjunction with the Zone Managers and Broker Managers to develop new business, resolve queries and identify solutions. Make recommendations on the strategic approach and evolution on growth and retention of each client (both internally and externally), ensuring the maximised profitability, whilst safeguarding the best offering for the customer.
- Undertake ad-hoc duties as required by Indirect Sales Support Manager
Skills required include
- Minimum of 12 months outbound/inbound sales experience
- Effective communication skills and influencing skills
- Ability to liaise and communicate with Retailers and Internal & External Customers at all levels
- Ability to prioritise and multi-task
- Work well in a team environment
- Self-motivated
- Commercially astute
- Motivated by achieving targets
- Excellent relationship building skills
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Sales Support Executive employer: Leasys
Contact Detail:
Leasys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarize yourself with the leasing industry and banking norms. Understanding these concepts will help you communicate effectively with Retailers and Brokers, showcasing your knowledge during conversations.
✨Tip Number 2
Practice your communication and rapport-building skills. Since this role heavily relies on building relationships, being able to engage and connect with others will set you apart from other candidates.
✨Tip Number 3
Be proactive in your approach. When reaching out to potential Retailers and Brokers, show initiative by suggesting tailored solutions that meet their needs, demonstrating your commitment to customer satisfaction.
✨Tip Number 4
Stay updated on current Contract Hire campaigns. This knowledge will enable you to provide accurate advice and support to the Retailer and Broker networks, enhancing your credibility in the role.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales or customer service experience. Emphasize your effective communication skills and ability to build rapport, as these are crucial for the Sales Support Executive role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific experiences that demonstrate your ability to support Retailers and Brokers, and how you can contribute to maximizing sales opportunities.
Showcase Your Analytical Skills: Since the role requires strong numeric and analytical skills, include examples in your application where you've successfully analyzed data or provided reports. This will show your attention to detail and problem-solving abilities.
Highlight Relevant Knowledge: If you have any understanding of the leasing industry or banking norms, make sure to mention it. This knowledge can set you apart from other candidates and demonstrate your readiness for the role.
How to prepare for a job interview at Leasys
✨Showcase Your Communication Skills
As a Sales Support Executive, effective communication is key. Be prepared to demonstrate your ability to communicate clearly and professionally, both verbally and in writing. Use examples from your past experiences where you successfully handled customer inquiries or resolved issues.
✨Understand the Leasing Industry
Familiarize yourself with the leasing industry and banking norms. During the interview, be ready to discuss your understanding of these concepts and how they relate to the role. This will show that you are proactive and knowledgeable about the field.
✨Demonstrate Problem-Solving Abilities
Highlight your problem-solving skills by sharing specific examples of challenges you've faced in previous roles and how you overcame them. This is particularly important as the role involves identifying growth opportunities and resolving queries for Retailers and Brokers.
✨Build Rapport with Interviewers
Since relationship building is crucial in this role, make an effort to connect with your interviewers. Show enthusiasm and engage in conversation, asking insightful questions about the company and its goals. This will demonstrate your interest in the position and your ability to build professional relationships.
