At a Glance
- Tasks: Manage and execute data-driven marketing communications across various channels.
- Company: Join a leading automotive company with a commitment to innovation and inclusivity.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a diverse team that values equal opportunity and supports the armed forces community.
- Why this job: Make an impact by creating personalised communications that enhance customer experience.
- Qualifications: Experience in marketing, CRM, and data-driven communications is essential.
The predicted salary is between 30000 - 40000 £ per year.
Purpose of the Role
Marketing Comms Specialist is responsible for managing and executing Leasys UK’s data-driven customer and prospect communications across all channels. This includes building and deploying eDMs, lifecycle journeys, automated triggers, and collaborative partner communications. The role ensures CRM data accuracy, effective segmentation, and smooth flow of leads and customer information across systems. By turning data into personalised, timely, and compliant communications, the role supports engagement, conversion, retention, and overall customer experience.
Location
Hybrid (Home-based with two days per week in Pinley House or Botanica office)
Key Responsibilities
- Optimise customer & prospect databases, ensuring accuracy and GDPR compliance.
- Build, test, and manage data segments for lifecycle journeys, tactical eDMs, renewal communications, and joint partner activity.
- Ensure the correct flow of customer and lead data between systems (webforms, partner feeds, sales tools, CRM platforms).
- Monitor performance of data sources and identify opportunities to improve lead or customer quality.
eDM Creation, Deployment & Journey Management
- Build and deploy customer and prospect eDMs using CRM or marketing automation tools.
- Produce automated lifecycle communications including:
- Onboarding and welcome journeys
- Renewal and retention programmes
- Service or contract notifications
- Co‑branded partner communications
- Ensure all eDMs are accurately built, mobile‑responsive, personalised, and compliant.
Partner Communications & Collaboration
- Work with Stellantis brands, and external partners to plan and deliver joint CRM communications.
- Manage the approval, alignment, and versioning of co‑branded eDMs and customer journeys.
- Ensure messaging aligns with both Leasys and partner brand standards.
Customer Experience, Retention & Brand Reputation
- Support retention and renewal activity by identifying key customer segments and designing targeted communications.
- Coordinate digital feedback loops (surveys, review requests) to build Leasys' online reputation.
- Collaborate with marketing colleagues to maintain a consistent brand experience across all customer touchpoints.
Compliance, Legal Approval & Governance
- Review, log, and approve all financial promotions within CRM and email communications.
- Ensure all messaging adheres to GDPR, FCA, ASA, and internal standards.
- Work closely with Legal, Compliance, and internal stakeholders to maintain audit-ready communication processes.
Budget & Administration
- Raise and track purchase orders for all activity.
- Report monthly budget status to the Head of Marketing and Finance Controller.
- Support broader Sales & Marketing tasks where required, especially during peak workloads.
Skills & Competency Profile
- Experience working with CRM or marketing automation platforms.
- Strong ability to manage, segment, and analyse customer data.
- Proven experience creating eDMs or automated communication journeys.
- Strong written and verbal communication skills.
- Excellent project management, organisation, and stakeholder coordination skills.
- Good understanding of GDPR, FCA, and ASA requirements.
- High proficiency in Excel, Word, and PowerPoint.
- Experience in automotive, leasing, or service‑based industries.
- Knowledge of financial promotions and regulatory processes.
- Familiarity with HTML email editors or drag‑and‑drop email builders.
- Strong influencing and relationship‑building skills.
Qualifications & Experience
- AS/A‑Level or equivalent in Maths and English.
- Experience in marketing, CRM, data‑driven comms, or email marketing.
- Experience in project management.
- Experience in contract hire, leasing, or automotive sectors.
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Service Personnel and their families are therefore encouraged to apply.
Marketing Comms Specialist in Coventry employer: Leasys
Stellantis is an exceptional employer, offering a dynamic work environment that fosters creativity and collaboration. With a hybrid working model based in the vibrant locations of Pinley House and Botanica, employees benefit from flexible arrangements while engaging in meaningful projects that enhance customer experiences. The company prioritises professional growth, providing ample opportunities for skill development and career advancement, all within a culture that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Comms Specialist in Coventry
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Marketing Comms Specialist in Coventry
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Leasys from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Leasys specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Leasys
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Leasys, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Leasys you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Leasys that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Leasys, so think on your feet and don't hesitate to showcase your creativity!
