Leasys in Coventry is seeking a customer service advisor to manage first-line contact across phone, email, and digital channels. You will resolve standard and low-complexity cases, using scripts, and triage when needed to Level 2 or specialists. Hybrid role: 3 days in the Coventry office, 2 days from home after training.
The role focuses on accurate data capture, timely resolutions, and adherence to SLAs. Experience in leasing products is advantageous; strong communication and numerical skills
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Level 1 Customer Care Agent – Multi-Channel Support in Coventry employer: Leasys
As a leading vehicle leasing company in the UK, we pride ourselves on fostering a collaborative and dynamic work culture that empowers our employees to thrive. With a strong focus on professional development, we offer ample opportunities for growth and advancement within the legal field, ensuring that our team members are well-equipped to navigate the complexities of contracts and compliance. Join us in a role that not only challenges you but also rewards you with a supportive environment and the chance to make a significant impact in the industry.
