At a Glance
- Tasks: Lead customer satisfaction initiatives and manage a large team in Coventry.
- Company: Leasys, a dedicated team focused on service excellence.
- Benefits: Salary of Β£60-Β£75k plus a 12.5% AIP bonus.
- Other info: Join a dynamic environment with a focus on growth and service excellence.
- Why this job: Make a real impact on customer experience and drive continuous improvement.
- Qualifications: Significant experience in customer experience roles, especially in contract hire and leasing.
The predicted salary is between 60000 - 75000 Β£ per year.
Leasys is seeking a Head of Customer Experience to lead customer satisfaction and retention efforts in Coventry. You'll drive service delivery excellence, manage a large team, and oversee customer complaints.
The ideal candidate should have significant experience in customer experience roles, particularly in contract hire and leasing. With a salary range of Β£60-Β£75k based on experience, a 12.5% AIP bonus is also offered.
Join a dedicated team focused on continuous improvement and customer satisfaction.
Customer Experience Leader β Growth & Service Excellence in Coventry employer: Leasys
Leasys is an exceptional employer that prioritises employee growth and satisfaction, offering a dynamic work culture in Coventry. With a focus on continuous improvement, employees benefit from competitive salaries, performance bonuses, and the opportunity to lead a dedicated team in enhancing customer experiences. Join us to make a meaningful impact while advancing your career in a supportive environment.