Customer Experience Leader β€” Growth & Service Excellence in Coventry

Customer Experience Leader β€” Growth & Service Excellence in Coventry

Coventry Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
Leasys

At a Glance

  • Tasks: Lead customer satisfaction initiatives and manage a large team in Coventry.
  • Company: Leasys, a dedicated team focused on service excellence.
  • Benefits: Salary of Β£60-Β£75k plus a 12.5% AIP bonus.
  • Other info: Join a dynamic environment with a focus on growth and service excellence.
  • Why this job: Make a real impact on customer experience and drive continuous improvement.
  • Qualifications: Significant experience in customer experience roles, especially in contract hire and leasing.

The predicted salary is between 60000 - 75000 Β£ per year.

Leasys is seeking a Head of Customer Experience to lead customer satisfaction and retention efforts in Coventry. You'll drive service delivery excellence, manage a large team, and oversee customer complaints.

The ideal candidate should have significant experience in customer experience roles, particularly in contract hire and leasing. With a salary range of Β£60-Β£75k based on experience, a 12.5% AIP bonus is also offered.

Join a dedicated team focused on continuous improvement and customer satisfaction.

Customer Experience Leader β€” Growth & Service Excellence in Coventry employer: Leasys

Leasys is an exceptional employer that prioritises employee growth and satisfaction, offering a dynamic work culture in Coventry. With a focus on continuous improvement, employees benefit from competitive salaries, performance bonuses, and the opportunity to lead a dedicated team in enhancing customer experiences. Join us to make a meaningful impact while advancing your career in a supportive environment.

Leasys

Contact Details:

Leasys Recruitment Team

We think you need these skills to ace Customer Experience Leader β€” Growth & Service Excellence in Coventry

Customer Experience Management
Service Delivery Excellence
Team Leadership
Customer Satisfaction
Complaint Management
Contract Hire Knowledge
Leasing Expertise