Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly voice of our business, assisting customers with their vehicle delivery process.
- Company: Family-run vehicle leasing company with over 35 years of experience.
- Benefits: Full-time role in a supportive team with growth opportunities.
- Why this job: Join a vibrant team and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Dynamic work environment with nearly 100 amazing colleagues.
The predicted salary is between 24000 - 36000 £ per year.
Join Our Team at Leasing Options Limited. We’re growing and are looking for vibrant new team members to join us. If you or someone you know is searching for a full-time office-based opportunity, read on!
About Us: We’re a family-run business based in Walkden with over 35 years of experience in vehicle leasing. In the last few years, we’ve grown tremendously, reaching a team of nearly 100 amazing colleagues—and we’re still expanding!
About The Role: You will be the friendly voice of our business, helping customers at every stage of their vehicle delivery process.
Responsibilities include:
- Arranging and checking customer documentation
- Handling customer queries via phone, email and live chat
- Providing updates on vehicle deliveries
- Liaising with vehicle suppliers, funders, and logistics teams
This role is ideal for a strong communicator, who is empathetic, professional, and passionate about customer satisfaction. If this sounds like you, or someone you know, we’d love to hear from you.
Customer Support Team Member employer: Leasing Options
Contact Detail:
Leasing Options Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Leasing Options Limited. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! Since you'll be the friendly voice of the business, it’s crucial to demonstrate your ability to handle customer queries effectively. Role-play common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Show off your empathy! In your interviews, share examples of how you've helped customers in the past. Highlight your passion for customer satisfaction and how you’ve gone the extra mile to ensure a positive experience.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it shows you're serious about joining our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Support Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone who can connect with our customers just like you would with a mate.
Tailor Your Application: Make sure to tailor your application to the role of Customer Support Team Member. Highlight your communication skills and any experience you have in customer service. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen to join our family-run business!
How to prepare for a job interview at Leasing Options
✨Know the Company
Before your interview, take some time to research Leasing Options Limited. Understand their values, mission, and what makes them unique in the vehicle leasing industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Customer Support Team Member, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively during the interview.
✨Emphasise Empathy and Professionalism
In customer support, empathy is crucial. Think of situations where you went above and beyond for a customer. Be ready to share these stories, as they highlight your passion for customer satisfaction and your professional approach to handling queries.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, or how success is measured in the role. This shows that you’re proactive and genuinely interested in contributing to the company.