Complaints Resolution Specialist (Hybrid) in Sevenoaks

Complaints Resolution Specialist (Hybrid) in Sevenoaks

Sevenoaks Full-Time 26000 - 28000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Handle and resolve customer complaints with effective communication and care.
  • Company: Reputable financial services company with a focus on customer satisfaction.
  • Benefits: Competitive salary, bonuses, and additional benefits in a hybrid work environment.
  • Other info: Join a dynamic team with opportunities for growth and development.
  • Why this job: Make a difference by helping customers and ensuring compliance in the finance sector.
  • Qualifications: 12 months experience in motor finance and strong customer service skills.

The predicted salary is between 26000 - 28000 £ per year.

A financial services company is seeking an experienced Complaints Handler based in Sevenoaks.

This hybrid role requires effective communication and strong customer care skills to address and manage complaints.

Candidates should have a minimum of 12 months experience in the motor finance sector.

Responsibilities include investigating complaints, ensuring compliance with FCA regulations, and maintaining high standards of customer service.

The role offers a competitive salary between £26k-£28k, plus bonuses and benefits. #J-18808-Ljbffr

Complaints Resolution Specialist (Hybrid) in Sevenoaks employer: Leasing Life

Join a dynamic and supportive team in a thriving business lending environment where your contributions directly impact customer success. Our company fosters a collaborative work culture that prioritises employee growth, offering ongoing training and development opportunities to enhance your skills in asset finance and compliance. Located in a vibrant area, we provide a stimulating workplace that values innovation and teamwork, making it an excellent choice for those seeking meaningful and rewarding employment.

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Contact Details:

Leasing Life Recruitment Team

We think you need these skills to ace Complaints Resolution Specialist (Hybrid) in Sevenoaks

Communication Skills
Problem-Solving Skills
Attention to Detail
Analytical Skills
Adaptability
Time Management
Stakeholder Management