Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Shape customer supply chain performance and enhance service levels through collaboration.
- Company: Join Ferrero, a global leader in sweet-packaged foods with iconic brands.
- Benefits: Enjoy a caring workplace with great benefits and career development opportunities.
- Why this job: Make a real impact on customer experience and build strong relationships.
- Qualifications: 18 months in FMCG supply chain, strong analytical skills, and relationship-building abilities.
- Other info: Diverse and inclusive culture that values your unique talents and growth.
The predicted salary is between 36000 - 60000 £ per year.
The CPFR Manager role is an exciting opportunity to play a pivotal role in shaping customer supply chain performance. Sitting at the heart of the commercial and supply chain interface, you'll work closely with major customers and internal teams to align forecasts, improve availability, and deliver outstanding service. You'll be a key connector—bringing together insight, collaboration, and execution to support excellent on-shelf availability and a seamless end-to-end customer experience. This role offers real visibility, strong stakeholder exposure, and the chance to make a tangible impact across a diverse portfolio of accounts.
Responsibilities
- Build strong, collaborative relationships with customer supply chain teams and internal sales colleagues, working together to continuously improve service levels and forecast accuracy.
- Drive forecasting excellence by aligning demand and supply plans with customer needs across short-, mid- and long-term horizons, while collaborating cross-functionally to ensure a smooth and efficient order-to-delivery process.
- Where appropriate, spend time in customer head offices to strengthen alignment, partnership, and joint ways of working.
- Lead customer service improvement initiatives, identifying opportunities and delivering projects that enhance performance and customer satisfaction.
- Act as a trusted partner to customers and internal stakeholders alike, championing long-term relationships built on trust, clear communication, and shared objectives to ensure customer service excellence remains central to all activities.
About You
We are looking for a confident relationship builder with strong influencing skills and the ability to operate effectively across internal and external stakeholders. You will bring at least 18 months' experience within an FMCG Customer Supply Chain environment, managing large accounts and delivering measurable improvements, alongside a solid understanding of supply chain operations, forecasting, sales processes, and category management. You will be highly analytical and data-driven, with advanced PC skills, particularly in Excel and PowerPoint, and a continuous improvement mindset. SAP experience is desirable but not essential, as training will be provided. Due to the territory-based nature of the role, a valid UK driving licence is required, or the ability to travel independently between locations.
Our Benefits & Perks
Careers with caring built in - discover our benefits here.
About Ferrero
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I At Ferrero
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
CPFR (Collaborative Planning, Forecasting & Replenishment) Manager employer: LeaseLine
Contact Detail:
LeaseLine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CPFR (Collaborative Planning, Forecasting & Replenishment) Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially Ferrero's commitment to diversity and inclusion. Be ready to discuss how your experience aligns with their values and how you can contribute to their success.
✨Tip Number 3
Showcase your analytical skills! In your conversations, highlight specific examples of how you've used data to drive improvements in supply chain performance. This will demonstrate your fit for the CPFR Manager role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Ferrero.
We think you need these skills to ace CPFR (Collaborative Planning, Forecasting & Replenishment) Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the CPFR Manager role. Highlight your experience in supply chain management and any relevant achievements that showcase your ability to improve service levels and forecast accuracy.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've built strong relationships with customers and internal teams, and how you've driven improvements in your previous roles.
Showcase Your Analytical Skills: Since this role requires a data-driven mindset, don’t forget to mention your analytical skills. Include any experience you have with Excel or other data analysis tools, and how you've used them to make informed decisions in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at LeaseLine
✨Know Your Supply Chain Stuff
Make sure you brush up on your supply chain knowledge, especially in the FMCG sector. Be ready to discuss how you've managed large accounts and improved service levels in the past. This will show that you understand the role and can hit the ground running.
✨Build Relationships Before You Even Start
Think about how you can demonstrate your relationship-building skills during the interview. Prepare examples of how you've collaborated with internal teams and customers to improve forecasting accuracy. This will highlight your ability to connect with stakeholders effectively.
✨Show Off Your Analytical Skills
Since this role requires a data-driven mindset, be prepared to discuss specific tools and methods you've used for analysis. Bring examples of how you've used Excel or other software to drive improvements in supply chain performance. This will showcase your analytical prowess.
✨Be Ready to Talk About Continuous Improvement
Prepare to share instances where you've identified opportunities for improvement and led initiatives to enhance customer satisfaction. This will demonstrate your proactive approach and commitment to excellence, which is key for the CPFR Manager role.