At a Glance
- Tasks: Support operations, HR, finance, and admin to help families engage in learning.
- Company: Join a charity dedicated to improving parental engagement in education.
- Benefits: Flexible working hours, supportive team culture, and opportunities for personal growth.
- Other info: Be part of a dynamic team focused on innovation and collaboration.
- Why this job: Make a real difference in the lives of disadvantaged families while developing your skills.
- Qualifications: Strong organisational skills, attention to detail, and a passion for education.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Learning with Parents supports all families to have positive learning interactions together. We drive inclusive parental engagement by partnering with schools and leading the sector through learning what works. By partnering with primary schools, we support thousands of families across the UK to enjoy learning together at home. Our child-led videos and hands-on family activities replace traditional homework. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively. We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.
About the Role
The Operations Coordinator will play a key role across the charity, supporting the smooth running of Learning with Parents’ core functions during a period of growth and enabling the team to effectively deliver our programmes and achieve impact for disadvantaged families. In particular, they will assist the Operations team with HR and recruitment processes, providing additional administrative capacity and supporting our finance functions. They will also provide essential administrative support for the Schools team, including supporting with responding to parent and teacher queries, maintaining CRM systems and issuing invoices.
Core areas of responsibility
- Financial Systems Support with accounting and financial systems, including: monthly reconciliations; paying expenses and invoices; and procurement.
- HR Support Support with the recruitment process for staff, interns, work experience and trustees including advertising roles, supporting logistics for interviews, carrying out DBS checks, collecting references and sending unsuccessful applicants feedback. Support with HR record keeping, including staff training refreshers, keeping employee details up to date, policy refreshers etc. Support with the onboarding of new staff, including procuring necessary office equipment, setting up new members of staff on platforms and scheduling meetings as necessary. Support with the logistics for the annual staff away days and organise termly staff socials. Support the intern and work experience recruitment and support processes.
- Programme Support Update the schools database and organisations database with the relevant programme information. Support the Schools Team to deliver timely support for both schools and parents using our programmes through our help desk system, Hubspot. Support with the invoicing and contracts for school partners, including supporting the Schools Team with ensuring school invoices are paid. Provide logistics support with ordering and sending out teddies to schools for Ready teddy. Support Curriculum team with subtitling videos. Support Curriculum team with travel logistics from filming. Support with any programme admin as directed by the school team.
- Administrative Support Provide diary management support for the CEO and trustees. Book travel for staff and external meeting spaces as required. Support with trustee meetings and external meetings, including organising travel, booking meeting rooms, organising lunch, minuting meetings. Manage all non-school related enquiries coming into the general Learning with Parents inbox and assist with responding to enquiries on HubSpot, as required. General administrative support as required.
- Office Management Ensure office and kitchen resources are replenished as required i.e. printing paper, stationery, tea, coffee. Ensure the office and kitchen are kept clean and tidy. Ensure office equipment and furniture is in good working order and organise repairs and replacements as required.
About You
A successful Operations Coordinator will be eager to work in a small team, have a can-do attitude, and be keen to get stuck in to support the charity’s growth and impact. Our ideal candidate would also be able to provide examples of when they have used the following skills and experience:
- Good organisational skills and ability to prioritise effectively
- Good attention to detail
- Excellent communication skills, verbally and in writing
- Ability to work well as a team and with a range of different stakeholders
- Keen to learn and develop new skills
- A desire to champion and uphold our organisation’s vision, mission and values.
Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential:
- An understanding of education inequality in the UK
- Lived experience of some of the barriers that families from disadvantaged communities face in engaging with children’s learning
- Experience working within the UK education system, either in schools or in other organisations working in the space such as charities or suppliers
- Experience in (an) administrative role(s)
- Experience of book-keeping or support with other financial functions.
Our values
Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.
- Ambition - We strive to do more for the families, schools and organisations we work with
- Collaboration - We value the voices of others and achieve more by working together
- Exploration - We are curious and seek evidence to inform our work
- Innovation - We test, learn, adapt and embrace failure in our pursuit of progress
- Integrity - We act responsibly and honestly, and default to transparency
- Supportive environment - We work to create an environment which supports growth, belonging and wellbeing for everyone
Apply directly on our website.
Operations Coordinator employer: Learning with Parents
Learning with Parents is an exceptional employer that fosters a supportive and collaborative work culture, dedicated to making a meaningful impact on disadvantaged families across the UK. As an Operations Coordinator, you will benefit from opportunities for professional growth while working in a dynamic environment that values innovation and integrity. With a focus on employee wellbeing and team collaboration, you'll be part of a mission-driven organisation that prioritises positive learning interactions for families and schools alike.
