At a Glance
- Tasks: Support customers and manage admin tasks in a dynamic environment.
- Company: Join Learning Tree, a leader in IT training and certification worldwide.
- Benefits: Enjoy a full-time role with opportunities for skill development and growth.
- Why this job: Experience diverse challenges while making a positive impact on learners' lives.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: This is a permanent position based in Leatherhead.
The predicted salary is between 28800 - 42000 £ per year.
Location: Leatherhead
Department: Sales
Job Type: Full time
Contract Type: Permanent
Are you looking for a role that will develop your admin and customer support skills where no two days are the same?
About Us
Learning Tree helps others learn new skills and technologies by delivering award winning IT training, certification and management training. More than 65,000 organisations around the world have taken advantage of our services.
Customer Services Executive employer: Learning Tree
Contact Detail:
Learning Tree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive
✨Tip Number 1
Familiarise yourself with Learning Tree's training offerings and their unique selling points. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you successfully resolved issues or improved customer satisfaction, as this will showcase your skills effectively.
✨Tip Number 3
Network with current or former employees of Learning Tree on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 4
Demonstrate your adaptability and willingness to learn during the interview. Since the role involves varied tasks, showing that you can handle change and are eager to develop new skills will make you a strong candidate.
We think you need these skills to ace Customer Services Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Services Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer support and administration. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific examples of how you have successfully handled customer inquiries or administrative tasks in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customer Services Executive.
How to prepare for a job interview at Learning Tree
✨Know the Company
Before your interview, take some time to research Learning Tree. Understand their mission, values, and the types of training they offer. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about situations where you resolved issues or went above and beyond for a customer, as this is crucial for a Customer Services Executive.
✨Demonstrate Adaptability
Since the job involves varied tasks, be ready to discuss how you handle change and adapt to new situations. Share specific instances where you successfully managed unexpected challenges.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.