Client Engagement Advisor in North East

Client Engagement Advisor in North East

North East Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Promote flexible learning products and engage with learners via calls, emails, and social media.
  • Company: Join a dynamic team focused on shaping the future of education.
  • Benefits: Flexible working hours, professional development, and a supportive environment.
  • Why this job: Make a real impact by helping learners thrive in their educational journey.
  • Qualifications: Strong communication skills and a passion for helping others succeed.
  • Other info: Opportunities for growth and a commitment to diversity and inclusion.

The predicted salary is between 28800 - 43200 £ per year.

Join our growing Client Engagement Team and shape the future of flexible learning. We’re expanding our highly successful Client Engagement Team and are excited to recruit multiple Sales Advisors who are passionate about helping learners thrive. As demand for flexible learning continues to grow, we’re looking for motivated, people-focused individuals who can build strong relationships, guide learners through their options, and play a key role in expanding our provision. If you’re driven, collaborative, and ready to make a real impact in a fast-moving environment, we’d love to hear from you.

DUTIES

  • Promote our flexible learning products via telephone, email, and social media.
  • Be proactive in the promotion of our courses across B2C and B2B.
  • Create social media posts to advertise courses.
  • Make and receive calls responding to enquiries.
  • Driven to engage with new prospects and maintain strong relationships with existing learners.
  • Go through all assigned leads throughout the course of the day (call, email and text).
  • Manage all activity accurately on CRM (Salesforce) including the scheduling of calls/emails and tasks – accurately recording and updating.
  • Confidently support each learner through the enrolment form over the phone to complete their applications.
  • Adhere to eligibility and IAG with all learners in line with funding requirements.
  • Engage with all enquiries demonstrating resilience and promote all courses with full benefits and value.
  • Prospect businesses, check funding availability, and manage higher-volume opportunities.
  • Support learners with their progression to enrol onto future courses.
  • Conduct your role in line with the company values and expected behaviours.
  • Promote equal opportunities and recognition of diversity throughout the company.
  • Comply with the Safeguarding, Prevent and Health and Safety Policies and be always vigilant to potential concerns and risks.
  • Always ensure confidentiality and professionalism.

Working Flexibly

If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly. We love to develop our people so even if you don’t meet 100% of the essential criteria, we strongly encourage you to apply.

Self-motivated and determined to succeed. Patient and understanding. Excellent telephone manner and confident with outbound calls. Proactive and versatile to work within a team and individually. Patient, organised and able to think outside of the box.

Client Engagement Advisor in North East employer: Learning Curve Group

As a Client Engagement Advisor, you will be part of a dynamic team dedicated to transforming the landscape of flexible learning. Our company fosters a supportive work culture that prioritises employee growth, offering ample opportunities for professional development and collaboration. Located in a vibrant area, we provide a flexible working environment that values diversity and encourages innovation, making it an ideal place for passionate individuals eager to make a meaningful impact.
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Contact Detail:

Learning Curve Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Engagement Advisor in North East

✨Tip Number 1

Get to know our company inside out! Familiarise yourself with our flexible learning products and values. This way, when you chat with us, you can show your passion and understanding of what we do.

✨Tip Number 2

Practice your phone skills! Since you'll be making and receiving calls, try role-playing with a friend or family member. This will help you feel more confident and ready to engage with potential learners.

✨Tip Number 3

Be proactive on social media! Create some mock posts promoting our courses and share them with us. This shows your creativity and enthusiasm for reaching out to new prospects.

✨Tip Number 4

Don’t hesitate to apply through our website! We love seeing applications from motivated individuals like you. Even if you don’t tick every box, we want to hear from you!

We think you need these skills to ace Client Engagement Advisor in North East

Sales Skills
Relationship Building
Communication Skills
Proactivity
Social Media Marketing
CRM Management (Salesforce)
Customer Service
Resilience
Organisational Skills
Problem-Solving Skills
Confidentiality
Flexibility
Teamwork
Understanding of Funding Requirements

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for flexible learning shine through! We want to see how passionate you are about helping learners thrive and how you can contribute to our growing team.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Use the job description as a guide to showcase how you fit into our Client Engagement Team and what makes you the perfect match for us.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’re the right person for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!

How to prepare for a job interview at Learning Curve Group

✨Know Your Products Inside Out

Before the interview, make sure you’re familiar with all the flexible learning products offered. This will help you confidently discuss how these products can benefit potential learners and demonstrate your passion for helping them thrive.

✨Showcase Your People Skills

As a Client Engagement Advisor, building strong relationships is key. Prepare examples of how you've successfully engaged with clients or learners in the past. Highlight your ability to listen, empathise, and respond effectively to their needs.

✨Be Ready to Discuss CRM Experience

Since managing activity on CRM systems like Salesforce is part of the role, be prepared to talk about your experience with similar tools. If you haven’t used Salesforce specifically, mention any relevant software you’ve worked with and how you managed client interactions.

✨Demonstrate Your Proactivity

The job requires a proactive approach to engaging with prospects. Think of instances where you took the initiative to reach out to potential clients or improve processes. This will show your drive and determination to succeed in a fast-moving environment.

Client Engagement Advisor in North East
Learning Curve Group
Location: North East

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