At a Glance
- Tasks: Learn to operate high-tech equipment and enforce parking regulations in Islington.
- Company: Join a forward-thinking team dedicated to community service and vehicle management.
- Benefits: Gain valuable skills through an apprenticeship while earning a competitive salary.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth.
- Why this job: Make a difference in your community while developing your career in urban driving.
- Qualifications: Must have a valid UK driving licence and strong communication skills.
The predicted salary is between 18500 - 25000 £ per year.
The successful candidate will be trained to use our high-tech equipment and carry out enforcement action on untaxed vehicles on behalf of the London Borough of Islington including the relocation and removal of vehicles in contravention.
You will learn how to operate within the guidelines established in current legislation and procedures and ensure that all members of the public are treated equally and fairly.
Core Duties and Responsibilities
- To carry out secondary enforcement procedures in a courteous manner, ensuring that our customer care policy is adhered to at all times.
- To enforce TMA 2004 legislation and the Council’s policies in respect of parking controls by either relocating or removing vehicles in contravention of the regulations.
- To lift and transport vehicles specified for removal action to vehicle pound, in line with contract guidelines.
- To use and be responsible for the care and general maintenance of any company equipment allocated in order for daily tasks to be carried out.
- To report all occurrences of equipment breakdown and irregularities within the enforcement areas.
- Adhere strictly to UK tachograph (tacho) legislation and associated drivers' hours regulations, ensuring the accurate recording of all driving, other work, and mandatory rest periods.
- To undertake the duties of the post in accordance with the Quality Assurance systems and procedures within the service.
- To deliver all contractual requirements to the satisfaction of NSL and the Client.
- This role includes enrolment in an Urban Driver Apprenticeship programme. You will be expected to demonstrate a high level of commitment to both day-to-day responsibilities and ongoing professional development.
- You will actively participate in structured learning, complete coursework within agreed timelines, and apply your knowledge in a practical environment.
Person Specification
- Confident Communication Skills
- Self-Motivated
- Customer Focused
- A love of working outdoors
- Ability to work shifts
- Ability to work on own initiative
- Motivated, resilient, and willing to invest in their future by successfully completing the apprenticeship alongside their role.
Knowledge and Skills: Essential
- You must have lived in the UK for the past 3 years. Ability to communicate with customers, often in difficult and demanding circumstances.
- A full and valid UK driving licence (Category B), Data Protection and Information Security.
- To ensure that you and your team members adhere to the requirements of the Data Protection Act in respect of confidentiality, security and disclosure of personal data.
- To ensure that you and your team members comply with Marston Information Security Management (ISMS) policies and procedures.
- To uphold Group Information Security Management (ISMS) policies and report any suspected incidents or any observed weaknesses with the companies Information Security Management System to your Line Manager or the Information Security Manager immediately.
- To ensure that you and your team members understand your/their responsibilities to reduce the risk of theft, fraud or misuse of facilities.
- To ensure that you and your team members are aware of information security threats, your/their responsibilities and are equipped to support ISMS in the course of their normal work to reduce the risk of human error.
- To be responsible for evaluating and reviewing the work carried out in your areas of responsibility including all related security responsibilities.
Early/Late Shifts, 37.5 hrs/week.
You will undertake a level 2 Urban Driver apprenticeship with Learning Curve Group.
Apprentice Urban Driver in London employer: Learning Curve Group
Learning Curve Group is an exceptional employer that prioritises the professional development of its staff while fostering a supportive and inclusive work culture. As a Warehousing Tutor at HM Prison Humber, you will not only have the opportunity to make a meaningful impact on adult learners' lives but also benefit from ongoing training and career advancement opportunities within a national training and education specialist environment.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Urban Driver in London
✨Tip Number 1
Get to know the company! Research the London Borough of Islington and their values. When you show up for interviews, drop in some knowledge about their policies or recent projects. It’ll show you’re genuinely interested and not just another candidate.
✨Tip Number 2
Practice your communication skills! As an Apprentice Urban Driver, you'll need to handle tricky situations with the public. Role-play with a friend or family member to get comfortable with those conversations. Confidence is key!
✨Tip Number 3
Be ready to demonstrate your customer focus. Think of examples from past experiences where you’ve gone above and beyond for someone. This will help you stand out as someone who truly cares about service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace Apprentice Urban Driver in London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming an Apprentice Urban Driver and ready to learn. A bit of personality goes a long way!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for confident communication skills and a customer-focused attitude, so don’t be shy about showcasing those!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Learning Curve Group
✨Know Your Legislation
Familiarise yourself with the TMA 2004 legislation and any relevant parking control policies. Being able to discuss these during your interview will show that you’re serious about the role and understand the legal framework you'll be working within.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled difficult customer interactions in the past. This role requires a strong focus on customer care, so demonstrating your ability to communicate effectively and courteously will set you apart.
✨Demonstrate Your Commitment to Learning
Since this position includes an apprenticeship, express your enthusiasm for ongoing professional development. Share any previous experiences where you’ve taken the initiative to learn new skills or improve your knowledge.
✨Be Ready for Practical Scenarios
Think about potential scenarios you might face on the job, such as dealing with an untaxed vehicle or managing equipment breakdowns. Practising how you would respond to these situations can help you articulate your problem-solving skills during the interview.
