Learning Curve Group in Cardiff is seeking a Senior Learner Support Coach (Student Services) to lead the Learner Support team and ensure high-quality service to learners, parents and customers.
You will deliver module-based training, embed new processes via coaching, monitor KPIs, and coordinate resources to maximise enrolments and conversion to meet SLAs. This permanent, full-time role offers a 36-hour week, fixed salary of Β£26,000, and a benefits package.
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Senior Learner Support Coach: Training & KPI Lead in Cardiff employer: Learning Curve Group
At Learning Curve Group, we pride ourselves on being an exceptional employer that values the growth and success of both our learners and our team. Our supportive work culture fosters collaboration and creativity, providing ample opportunities for professional development and personal fulfilment. Located in a vibrant community, we offer a unique chance to make a meaningful impact in the lives of young people while enjoying a rewarding career in education.