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- Tasks: Promote flexible learning products and engage with learners via calls, emails, and social media.
- Company: Join a dynamic team focused on shaping the future of education.
- Benefits: Flexible working hours, professional development, and a supportive environment.
- Why this job: Make a real impact by helping learners thrive in their educational journey.
- Qualifications: Strong communication skills and a passion for helping others succeed.
- Other info: Opportunities for growth and a commitment to diversity and inclusion.
The predicted salary is between 28800 - 48000 £ per year.
Join our growing Client Engagement Team and shape the future of flexible learning. We’re expanding our highly successful Client Engagement Team and are excited to recruit multiple Sales Advisors who are passionate about helping learners thrive. As demand for flexible learning continues to grow, we’re looking for motivated, people-focused individuals who can build strong relationships, guide learners through their options, and play a key role in expanding our provision. If you’re driven, collaborative, and ready to make a real impact in a fast-moving environment, we’d love to hear from you.
DUTIES
- Promote our flexible learning products via telephone, email, and social media.
- Be proactive in the promotion of our courses across B2C and B2B.
- Create social media posts to advertise courses.
- Make and receive calls responding to enquiries.
- Driven to engage with new prospects and maintain strong relationships with existing learners.
- Go through all assigned leads throughout the course of the day (call, email and text).
- Manage all activity accurately on CRM (Salesforce) including the scheduling of calls/emails and tasks – accurately recording and updating.
- Confidently support each learner through the enrolment form over the phone to complete their applications.
- Adhere to eligibility and IAG with all learners in line with funding requirements.
- Engage with all enquiries demonstrating resilience and promote all courses with full benefits and value.
- Prospect businesses, check funding availability, and manage higher-volume opportunities.
- Support learners with their progression to enrol onto future courses.
- Conduct your role in line with the company values and expected behaviours.
- Promote equal opportunities and recognition of diversity throughout the company.
- Comply with the Safeguarding, Prevent and Health and Safety Policies and be always vigilant to potential concerns and risks.
- Always ensure confidentiality and professionalism.
Working Flexibly
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly. We love to develop our people so even if you don’t meet 100% of the essential criteria, we strongly encourage you to apply.
Self-motivated and determined to succeed. Patient and understanding. Excellent telephone manner and confident with outbound calls. Proactive and versatile to work within a team and individually. Patient, organised and able to think outside of the box.
Client Engagement Advisor in Bath employer: Learning Curve Group
Contact Detail:
Learning Curve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Advisor in Bath
✨Tip Number 1
Get to know the company inside out! Research our flexible learning products and understand how they benefit learners. This will help you engage with prospects confidently and show that you're genuinely interested in helping them thrive.
✨Tip Number 2
Practice your phone skills! Since you'll be making and receiving calls, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common questions and objections.
✨Tip Number 3
Leverage social media! Create engaging posts about our courses and share them on your profiles. This not only showcases your creativity but also demonstrates your proactive approach to promoting our offerings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining our team and ready to make an impact in the world of flexible learning.
We think you need these skills to ace Client Engagement Advisor in Bath
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for flexible learning shine through. We want to see how passionate you are about helping learners thrive and how you can contribute to our growing team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've built relationships or engaged with clients in the past – we love seeing that!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Learning Curve Group
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with all the flexible learning products offered. This will help you confidently discuss how they can benefit potential learners and show your passion for helping them thrive.
✨Showcase Your People Skills
As a Client Engagement Advisor, building relationships is key. Prepare examples of how you've successfully engaged with clients or learners in the past. Highlight your ability to listen, understand their needs, and provide tailored solutions.
✨Demonstrate Proactivity
Be ready to discuss how you’ve taken initiative in previous roles. Whether it’s creating social media posts or following up on leads, showing that you can be proactive will resonate well with the interviewers.
✨Familiarise Yourself with CRM Tools
Since managing activity on CRM systems like Salesforce is part of the role, brush up on your knowledge of these tools. If you have experience, be prepared to share how you’ve used them to track leads and manage client interactions effectively.