At a Glance
- Tasks: Lead financial oversight and support franchisees in a dynamic driving school environment.
- Company: Join LDC, a top driving school with 37 years of industry excellence across the UK.
- Benefits: Enjoy free parking, a generous pension scheme, 28 days leave, and potential bonuses.
- Other info: Flexible hours and job share options available for the right candidates.
- Why this job: Be part of a supportive team that values creativity and growth in the driving industry.
- Qualifications: Previous management experience and strong customer service skills are essential; driving school experience is a plus.
The predicted salary is between 24000 - 56000 £ per year.
LDC are looking for a new member of management to join our fabulous team here at LDC HQ Pontefract.
For over 37 years LDC Driving School have been at the top of the driver industry with a national network of driving instructors operating in England, Scotland and Wales. Due to the retirement of a member of management after 29 years of service, we are looking for a new Franchise Support Manager to work alongside two other members of management and the Franchise Support admin team.
LDC is a leading provider of driving lessons and instructor training and we are looking for someone who possesses strong commercial and financial acumen paired with a creative and entrepreneurial mindset to help the company grow and stay competitive within the driver trainer industry.
The main responsibilities of the Franchise Support Manager are:
- Overseeing the driving school finances, including budget and company performance oversight and suggest procedural improvements. Monitor future forecasting, and P&L oversight for the driving school side of the business.
- Produce company reports on a monthly basis.
- Responsible for trainee licence paperwork submitted correctly and on time and assist our franchisees with the process.
- Help with the franchise onboarding process for new franchisees.
- Assist our franchisees with industry related queries.
- Work with the other department managers to ensure productivity and profitability.
- Credit control.
- Ensure systems are in place and functional to increase company sales and franchisee customer retention.
- Oversee staff recruitment, training and development.
- Ensure compliance with company standards, industry and legal regulations.
- Act as a primary customer advocate while protecting the company’s interests by proactively identifying issues, resolving conflicts through mutually beneficial solutions, and maintaining high levels of satisfaction for our customers.
- Present CPD zoom training sessions for our franchisees.
- Key holder.
- Be an industry representative on behalf of the company.
We are looking for someone who demonstrates excellent communication and motivational skills, has an eye for detail, is hands-on and thrives working within a small business.
Experience and Education:
- Previous manager or team leading experience.
- Strong background in company operations and customer service.
- Experience of professional accounting or equivalent.
- Experience of working within the Driving School industry is desired however not essential.
Benefits of working for LDC:
- Free onsite parking.
- Generous company pension scheme.
- 28 days annual leave including bank holidays.
- Weekly pay.
- Opportunity to use our fleet discounts if in the market for a new car.
- Friendly and comfortable working environment.
- Potential company bonus scheme.
Working hours are Monday – Thursday 9.30am – 5.30pm and Friday 9am - 5pm with the occasional evening for CPD zoom sessions. Salary is negotiable. We would be willing to offer this position as a job share on a part-time basis between two candidates as we appreciate that someone from the driver trainer industry may still wish to continue teaching pupils. Salary circa £40k. Please send in your CV and covering letter to gemma.mcardle@learnerdriving.com
Franchise Support Manager in Pontefract employer: Learner Driving Centre
LDC Driving School is an exceptional employer, offering a supportive and dynamic work environment at our Pontefract HQ. With a strong focus on employee growth, we provide opportunities for professional development, a generous pension scheme, and a friendly atmosphere that values collaboration and innovation. Join us to be part of a leading driving school with a commitment to excellence and a culture that prioritises both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Franchise Support Manager in Pontefract
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Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Franchise Support Manager at Learner Driving Centre!
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We think you need these skills to ace Franchise Support Manager in Pontefract
Some tips for your application 🫡
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How to prepare for a job interview at Learner Driving Centre
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at Learner Driving Centre. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
