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- Tasks: Be the go-to person for learners, providing top-notch support for their course journey.
- Company: Leading online learning provider based in Bournemouth with a positive vibe.
- Benefits: Funded course after probation, great holiday allowance, and a supportive work environment.
- Why this job: Make a real difference in learners' lives while growing your skills.
- Qualifications: Strong communication skills and financial savvy are a must.
- Other info: Join a dynamic team focused on learner success and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading online learning provider based in Bournemouth is seeking a Customer Support Advisor. The role involves being the first point of contact for learners and providing exceptional support to ensure successful course completion.
Candidates should possess effective communication skills and be financially astute.
The company offers a funded course after probation, excellent holiday allowance, and a positive working environment.
Learner Support & Success Advisor in Bournemouth employer: learndirect
Contact Detail:
learndirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learner Support & Success Advisor in Bournemouth
✨Tip Number 1
Make sure you know the ins and outs of our company! Research our values, mission, and the courses we offer. This will help you connect with us during interviews and show that you're genuinely interested in being a part of our team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for learners, it's crucial to convey information clearly and effectively. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insights about the company culture and tips for the interview process. They might even give you a heads-up on what we’re looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and serious about joining our team. We can’t wait to see your application!
We think you need these skills to ace Learner Support & Success Advisor in Bournemouth
Some tips for your application 🫡
Show Your Passion for Learning: When writing your application, let us know why you're excited about supporting learners. Share any personal experiences that highlight your commitment to education and helping others succeed.
Highlight Your Communication Skills: Since effective communication is key in this role, make sure to showcase your ability to convey information clearly. Use examples from past experiences where you’ve successfully supported customers or learners.
Be Financially Savvy: As we’re looking for someone who’s financially astute, don’t forget to mention any relevant experience or skills you have in this area. It could be anything from budgeting to advising on course costs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at learndirect
✨Know the Company Inside Out
Before your interview, take some time to research the online learning provider. Understand their mission, values, and the courses they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Learner Support & Success Advisor, effective communication is key. Prepare examples of how you've successfully communicated with customers or learners in the past. Practise articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Financial Acumen
Since the role requires being financially astute, brush up on any relevant financial concepts that may come up. Be ready to discuss how you’ve handled financial queries or provided support in previous roles, showcasing your ability to assist learners with their financial concerns.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, the team you'll be working with, and the funded course after probation. This shows that you're not just interested in the job, but also in how you can grow within the company.
