learndirect Limited is recruiting for a Customer Service role based in Bournemouth, Dorset. You will be the first point of contact for learners seeking assistance and support with their studies, helping them complete courses smoothly and successfully.
In this role you will liaise with finance and sales to resolve queries, provide first-class service for payments, certifications and system issues, and ensure responses meet SLA. Weekend work (Saturday) is required.
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Learner Support Specialist in Bournemouth employer: learndirect Limited
learndirect Limited is an exceptional employer for those passionate about education and wildlife conservation, offering a flexible remote working environment that promotes a healthy work-life balance. With a strong commitment to employee development, the company provides opportunities for growth through continuous training and engagement in meaningful projects that make a difference. Join a supportive team that values your expertise and dedication to nurturing the next generation of conservationists.