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For Companies At a Glance
- Tasks: Guide motivated learners to find the right courses and achieve their goals.
- Company: Join learndirect, the UK's largest online learning provider, changing lives through education.
- Benefits: Uncapped commission, competitive salary, birthday off, and free courses after probation.
- Why this job: Be part of a high-energy team redefining online education and enjoy great rewards.
- Qualifications: Motivated, resilient individuals with a passion for helping others succeed.
- Other info: Flexible working hours and a vibrant culture with regular social events.
The predicted salary is between 36000 - 60000 £ per year.
Do you have the necessary right to work in the UK? You must have the necessary right to work in the UK.
Contract type: Full-time, Permanent
Location: Bournemouth, SouthWest BH2
About Us
At learndirect, we don’t just deliver education, we change lives. As the UK’s largest online learning provider, we’ve spent the last 25 years helping millions of learners unlock new careers, gain confidence, and achieve their ambitions through flexible, accessible education. From GCSEs, Degree Pathways, and Access to HE Diplomas to specialist qualifications in Dental Nursing and Animal Care, we’re at the forefront of digital learning. With ambitious growth plans underway, now’s the perfect time to join a high-energy, target-driven team that’s redefining online education and rewarding success every step of the way.
The Role: Sales Executive
As a Sales Executive, you’ll be the voice of learndirect — guiding motivated learners who are ready to invest in themselves. These are warm leads only (no cold calling), so your focus is on understanding, advising, and converting.
- Handle inbound and outbound calls with learners who’ve already shown interest
- Understand each learner’s goals and recommend the right course for them
- Enrol learners and guide them through the full learning package
- Work towards daily KPIs within a high-performing sales team
- Deliver a world-class customer experience
This is a fast-paced, results-focused role — perfect for someone who thrives on targets, momentum, and wins.
What’s In It for You
- We reward performance — properly.
- Uncapped commission with a realistic OTE of £60,000+
- Competitive base salary + generous bonus scheme from day one
- Regular incentives including spot bonuses, team prizes, Amazon vouchers & more
- Annual leave + bank holidays + your birthday off 🎉
- £50 Amazon voucher on your birthday
- Free course of your choice after passing probation
- Refer-a-friend bonus scheme
- Employee Assistance Programme (Health Hero)
- Company pension
- A vibrant, supportive culture with regular social events
Working Hours
You’ll work full-time on a flexible rota, which includes some evenings and weekends. Prefer a couple of mornings off during the week? Want to boost your earnings with weekend shifts? Flexibility works both ways, but full availability is essential. This is a performance-driven environment where commitment and consistency fuel success and provides excellent rewards.
Our Hiring Process
- Initial screening call - Meet our Talent Acquisition & Trainer via MS Teams to discuss your experience, motivations, and strengths.
- Sales roleplay & values interview - Meet the Sales Management Team and show us your approach, energy, and sales instincts.
- Offer & onboarding - If you’re the right fit, we move quickly.
Final Word
We’re not just hiring — we’re building a team of future top performers. If you’re motivated, resilient, and hungry for results, this is your opportunity to grow your career with one of the UK’s most forward-thinking education companies. Put the effort in, chase success, and the rewards will follow.
Customer Success & Sales Executive (B2C) in Bournemouth employer: learndirect Limited
Contact Detail:
learndirect Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success & Sales Executive (B2C) in Bournemouth
✨Tip Number 1
Get to know the company inside out! Research learndirect's mission, values, and the courses they offer. This way, when you chat with them, you can show off your knowledge and passion for their work.
✨Tip Number 2
Practice your sales pitch! Since you'll be guiding learners, it’s crucial to sound confident and persuasive. Role-play with a friend or in front of a mirror to nail down your approach before the interview.
✨Tip Number 3
Be ready to share your success stories! Think of examples where you've hit targets or helped customers achieve their goals. This will demonstrate your ability to deliver that world-class customer experience they’re after.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our vibrant team at learndirect.
We think you need these skills to ace Customer Success & Sales Executive (B2C) in Bournemouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for education and helping others shine through. We want to see that you’re genuinely excited about the role and how you can make a difference in learners' lives.
Tailor Your CV: Make sure your CV is tailored to the Customer Success & Sales Executive role. Highlight relevant experience, especially in sales or customer service, and don’t forget to mention any targets you've smashed in the past!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at learndirect Limited
✨Know Your Stuff
Before the interview, make sure you understand learndirect's mission and values. Familiarise yourself with their courses and how they help learners achieve their goals. This will show your genuine interest in the role and the company.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully converted leads in the past. Think of specific examples where you exceeded targets or provided exceptional customer service, as this is key for a Customer Success & Sales Executive.
✨Practice Roleplay Scenarios
Since the interview includes a sales roleplay, practice common scenarios you might encounter. Think about how you would handle objections or guide a learner through their options. This will help you feel more confident and demonstrate your sales instincts.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask the interviewers about the team culture, performance metrics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
