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- Tasks: Provide IT support for manufacturing operations and resolve hardware/software issues.
- Company: Join Lear Corporation, a global leader in automotive seating and electrical systems.
- Benefits: Enjoy competitive benefits, including pension scheme, private healthcare, and modern amenities.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: IT specialist training or relevant experience, with strong problem-solving skills.
- Other info: Opportunities for continuous training and long-term career growth in a global company.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Lear Corporation is a global leader in automotive seating and electrical systems, headquartered in Southfield, Michigan, USA. With 261 locations across 39 countries and annual revenues exceeding $20.47 billion, we serve all major automotive manufacturers. Our success is driven by over 156,000 skilled and dedicated employees committed to innovation and quality. The Redditch site is one of our largest manufacturing facilities, where several hundred employees produce premium seating solutions for the automotive industry.
Your Responsibilities
- Provide IT support for time‑critical manufacturing operations across early and late shifts on a two‑week rotation.
- Act as the first point of contact for hardware and software issues, managing requests via the help desk system and ensuring timely resolution in collaboration with local and global IT teams.
- Install, configure, and maintain client and server systems, peripheral devices, and software applications.
- Gain proficiency in supporting in‑house manufacturing and Just‑In‑Time (JIT) applications.
- Advise on hardware and software procurement, monitor and document IT infrastructure, and uphold data security and protection standards.
- Develop reports, macros, and scripts, and provide support for SQL Server environments.
Your Profile
- Completed training as an IT specialist, a relevant bachelor’s degree, or equivalent experience from a non‑traditional IT background.
- Proven experience in diagnosing and resolving issues within Windows, Microsoft Office, and VMware environments.
- Strong knowledge of Windows client/server operating systems, networking protocols, and hardware (including Cisco switches, routers, firewalls, and Wi‑Fi).
- Solid understanding of laptop and desktop PC hardware.
- Excellent English communication skills (spoken and written) for effective international collaboration.
- Strong interpersonal skills with a proactive, solution‑focused approach to work.
- Ability to work independently and collaboratively, manage multiple projects, and prioritize tasks effectively.
What We Offer
- A role within one of the world’s largest automotive suppliers.
- Engaging and varied tasks in a dynamic, international environment with flat hierarchies.
- A culture of responsibility and independence.
- Continuous training and development opportunities.
- Long‑term career prospects in a growing global company.
- Attractive benefits including pension scheme, optional private healthcare, on‑site canteen, free parking, and modern employee amenities.
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IT Support Technician / Help Desk employer: Lear Corporation
Contact Detail:
Lear Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician / Help Desk
✨Tip Number 1
Network like a pro! Reach out to current employees at Lear Corporation on LinkedIn or through mutual connections. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you’d handle specific hardware or software issues, especially in a manufacturing context. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your tech skills! If you’ve worked with SQL Server or have experience with Windows environments, be ready to discuss your hands-on experience. We love seeing practical knowledge that aligns with our needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Lear Corporation.
We think you need these skills to ace IT Support Technician / Help Desk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Technician role. Highlight your relevant experience, especially with Windows, Microsoft Office, and any hardware troubleshooting you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully diagnosed and resolved IT issues. We’re all about solutions here at StudySmarter, so show us how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Lear Corporation
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Microsoft Office, and VMware environments. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show that you’re not just familiar with the systems but can also troubleshoot effectively.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for IT support, it's crucial to demonstrate your communication skills during the interview. Practice explaining technical concepts in simple terms, as this will reflect your ability to assist users who may not be tech-savvy.
✨Highlight Your Problem-Solving Approach
Prepare examples of how you've tackled complex IT problems in previous roles. Discuss your thought process and the steps you took to resolve issues. This will illustrate your proactive, solution-focused mindset, which is key for the role.
✨Understand the Company Culture
Research Lear Corporation and its values. Familiarise yourself with their commitment to innovation and quality. During the interview, express how your personal values align with theirs, and how you can contribute to their dynamic, international environment.
