Leapfrog Limited in the United Kingdom is seeking a senior leader to oversee customer operations, driving performance across Guernsey, Jersey and the Isle of Man. You will coach three Customer Service Team Leaders, manage workforce planning, and partner with Corporate functions to streamline processes and improve customer outcomes.
The role involves overseeing MVNO partner delivery, deploying Zendesk and AI-enabled tools, maintaining high service standards and ensuring regulatory compliance.
Senior Customer Operations Leader – Multi-Island employer: Leapfrog Recruitment Consultants
Leapfrog Recruitment Consultants is an exceptional employer, offering a dynamic work culture in the picturesque setting of Daliburgh, Scotland. With a strong emphasis on professional development and mentorship, employees are encouraged to grow their skills while contributing to meaningful client relationships and governance practices. The company values collaboration and innovation, making it an ideal place for those seeking a rewarding career in corporate services.
Contact Details:
Leapfrog Recruitment Consultants Recruitment Team
