Pensions Administrator - Client Services Team

Pensions Administrator - Client Services Team

Job Ref: LF41308

A great opportunity has become available for an organised and client-focused individual to join an established pensions team. You'll play an important role in supporting the administration of pension schemes while developing your technical knowledge and professional skills. Full training is provided, making this an excellent opportunity for someone looking to build on existing experience.

Location

Duties for this role include, but are not limited to:

• Assist with the day-to-day administration of pension schemes.
• Act as a point of contact for clients, responding to enquiries by telephone, email and in writing.
• Liaise with intermediaries, investment providers and pension schemes.
• Prepare pension benefit withdrawal requests and trustee fee payments.
• Maintain accurate client records and update internal databases.
• Prepare, collate and issue client documentation.
• Process client instructions, queries and administrative requests.
• Support the administration of pension structures.
• Assist with client due diligence and ensure compliance with anti-money laundering and regulatory requirements.

Skills / Qualifications

We're looking for a well-organised and proactive individual with excellent communication skills and a strong attention to detail. Previous experience within pensions administration is preferred, although applicants with trust and company administration experience will also be considered. A good standard of education, including English and Maths, together with a willingness to learn and work collaboratively as part of a team, will be key to success in this role.