Operations & Business Support Manager

Operations & Business Support Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage operations and data for client entities, ensuring compliance and efficiency.
  • Company: Join a leading private wealth firm focused on innovation and teamwork.
  • Benefits: Competitive salary, professional development, and opportunities for career progression.
  • Why this job: Be a key player in transforming operations and leading a dynamic team.
  • Qualifications: 5+ years in trust and company sector with relevant qualifications.
  • Other info: Ideal for detail-oriented leaders who thrive in collaborative environments.

The predicted salary is between 36000 - 60000 £ per year.

This role sits behind the scenes, ensuring complex structures, data, and governance obligations are managed with precision and confidence. Combining operational oversight, people leadership, and transformation activity within a private wealth environment—this position is ideal for a detail‐driven leader who enjoys making systems, data, and teams work better together!

Duties for this role include, but are not limited to:

  • Manage all aspects of the Guernsey Registry for client and in‐house entities, ensuring updates are completed within mandatory timelines.
  • Maintain accurate beneficial ownership and control information across internal systems and registry filings.
  • Oversee statutory data and annual validation filings for in‐house companies.
  • Own and manage key data held within the core database, ensuring alignment of fields and codes with regulatory requirements.
  • Update and maintain structure charts, including beneficial ownership and control tests.
  • Act as a key point of contact for Registry Supervision visits and registry‐related matters.
  • Support banking relationships and platforms from an operational perspective.
  • Identify opportunities to improve data capture, reporting, and analysis in line with GFSC and registry obligations.
  • Lead and develop junior team members, supporting performance, progression, and training.
  • Oversee operational and transformation projects, identifying opportunities for automation and efficiency.
  • Manage annual data protection registrations and support maintenance of internal data protection registers.
  • Participate in internal committees and contribute to wider governance activity.

Skills / Qualifications

The ideal candidate will have at least 5 years' experience within the trust and company sector and hold a relevant professional qualification such as STEP or CGI. You will have strong operational and registry knowledge, sound judgement, and the ability to manage projects with minimal supervision. This role suits someone who enjoys coaching others, improving processes, and applying technical expertise to support regulatory compliance and high‐quality client service.

Operations & Business Support Manager employer: Leapfrog Recruitment Consultants

As an Operations & Business Support Manager in our Guernsey office, you will thrive in a dynamic work culture that values precision, collaboration, and continuous improvement. We offer competitive benefits, a commitment to employee development through training and mentorship, and the unique opportunity to lead transformation projects that enhance operational efficiency. Join us to be part of a supportive team that prioritises your growth while ensuring compliance and excellence in client service.
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Contact Detail:

Leapfrog Recruitment Consultants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations & Business Support Manager

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations & Business Support Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its operations. Understand their governance obligations and how you can contribute to improving their systems and data management. This will show that you're not just interested in the role, but genuinely invested in their success.

Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of managing registry updates and overseeing operational projects. Highlight your detail-driven approach and how you've successfully led teams in the past.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Operations & Business Support Manager

Operational Oversight
Data Management
Governance Knowledge
Attention to Detail
Project Management
Team Leadership
Regulatory Compliance
Data Analysis
Process Improvement
Coaching Skills
Technical Expertise
Communication Skills
Automation Identification
Statutory Filing Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations & Business Support Manager role. Highlight your operational oversight and people leadership experience, as these are key for us.

Showcase Your Detail-Driven Nature: Since this role requires precision, include examples of how you've managed complex data or governance obligations in the past. We love seeing candidates who can demonstrate their attention to detail!

Highlight Your Team Leadership Skills: We’re looking for someone who enjoys coaching and developing others. Share specific instances where you’ve led a team or supported junior members in their progression—this will really stand out!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter, ensuring you’re considered for this exciting opportunity.

How to prepare for a job interview at Leapfrog Recruitment Consultants

Know Your Stuff

Make sure you’re well-versed in the specifics of the operations and business support role. Brush up on your knowledge of regulatory requirements, data management, and operational oversight. Being able to discuss these topics confidently will show that you’re the detail-driven leader they’re looking for.

Showcase Your Leadership Skills

Prepare examples of how you’ve successfully led teams or projects in the past. Highlight your experience in coaching junior team members and improving processes. This will demonstrate your ability to manage and develop people, which is crucial for this role.

Be Ready to Discuss Improvements

Think about specific instances where you identified opportunities for automation or efficiency in previous roles. Be prepared to share your ideas on how to enhance data capture and reporting, as this aligns perfectly with the responsibilities outlined in the job description.

Ask Insightful Questions

Prepare thoughtful questions about the company’s current operational challenges or their approach to governance. This not only shows your interest in the role but also your proactive mindset in wanting to contribute to their success.

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