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- Tasks: Support financial clients with banking and custody services while enhancing their experience.
- Company: Join a high-performing client services team in corporate banking.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Why this job: Be at the forefront of corporate banking and make a real difference for clients.
- Qualifications: Experience in client services within banking or financial services is essential.
- Other info: Opportunity to improve processes and contribute to exciting projects.
The predicted salary is between 36000 - 60000 £ per year.
A brilliant opportunity has arisen to join a high-performing client services team where collaboration, curiosity, and service excellence are central. This role sits at the frontline of corporate banking, combining custody services, payments, and relationship support!
Duties for this role include, but are not limited to:
- Provide day-to-day support to financial intermediary clients across banking and custody services.
- Prepare and approve custody instructions, including equities, bonds, and funds.
- Process payments, foreign exchange transactions, and fixed-term deposit activity.
- Maintain and support client access to online banking platforms and user administration.
- Handle client queries via phone, email, and written correspondence.
- Support account maintenance, including sub-account openings and updates to client records.
- Assist with service reviews, identifying trends, training needs, and improvement opportunities.
- Support business development activity, including client engagement and events.
- Collaborate with internal teams on system enhancements, testing, and process improvements.
- Contribute to regulatory-driven projects and ad hoc initiatives as required.
The ideal candidate will have strong experience in client services within banking or financial services and be confident supporting custody, payments, and intermediary clients. You will be highly organised, a clear communicator, and comfortable operating independently while escalating appropriately. This role suits someone with a solution-focused mindset who enjoys improving processes and delivering a consistently high client experience.
Corporate Client Services Officer employer: Leapfrog Recruitment Consultants
Contact Detail:
Leapfrog Recruitment Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Client Services Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and financial services sector. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company and its client services. Understand their values around collaboration and service excellence. This way, you can showcase how your experience aligns with their needs during the interview.
✨Tip Number 3
Practice your communication skills! Since this role involves handling client queries and maintaining relationships, being articulate and confident in your responses will set you apart. Consider mock interviews with friends or mentors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our high-performing team.
We think you need these skills to ace Corporate Client Services Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your client services experience in banking or financial services, and don’t forget to mention any relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for client services and how you can contribute to our high-performing team. Be sure to mention your solution-focused mindset and any process improvements you've implemented.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Leapfrog Recruitment Consultants
✨Know Your Client Services Inside Out
Make sure you brush up on your knowledge of client services, especially in banking and financial services. Be ready to discuss your experience with custody services, payments, and how you've supported clients in the past. This will show that you're not just familiar with the role but genuinely interested in it.
✨Showcase Your Communication Skills
Since this role involves handling client queries and maintaining relationships, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients in previous roles, whether through phone, email, or written correspondence. This will highlight your ability to connect with clients and resolve issues.
✨Demonstrate Your Organisational Skills
Being highly organised is key for this position. Think of specific instances where you've managed multiple tasks or projects simultaneously. Share how you prioritised your workload and ensured nothing fell through the cracks. This will reassure them that you can handle the demands of the role.
✨Emphasise Your Solution-Focused Mindset
Prepare to discuss how you've identified trends or improvement opportunities in your previous roles. Bring examples of how you've contributed to process enhancements or client satisfaction. This will show that you're proactive and committed to delivering a high-quality client experience.
