At a Glance
- Tasks: Handle complaints, conduct investigations, and improve service quality in a dynamic team.
- Company: LEAP Legal Software, a forward-thinking company based in Battersea, London.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive environment focused on continuous improvement and regulatory awareness.
- Why this job: Make a real difference in legal software quality while collaborating with diverse teams.
- Qualifications: Background in law and strong communication skills are essential.
The predicted salary is between 35000 - 42000 £ per year.
LEAP Legal Software in London (Battersea) is seeking a Quality Coordinator to join our hybrid team.
You will own complaint handling, conduct complex investigations, manage cancellations, and maintain logs while collaborating with Sales, Renewals, and product leads to improve service quality.
A background in law and strong communication are essential.
You will contribute to continuous improvement, stay aware of regulatory changes, and support debt-related procedures as needed.
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Quality & Compliance Specialist employer: LEAP Legal Software
LEAP Legal Software is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Battersea, London. With a strong commitment to employee growth, we provide extensive training support and a generous benefits package, including private health insurance and ample annual leave, ensuring our team members thrive both personally and professionally.
